About The Position

Capital Waste Services is seeking an experienced, results-driven Vice President of Operations to provide strategic leadership across its growing, multi-location operations. This executive role is responsible for operational excellence, safety and service performance, leader development, financial results, and preparing the organization for continued growth. The Vice President will oversee operating locations and markets, set performance expectations, improve productivity and service reliability, and establish consistent, scalable processes. The role partners with Safety, Human Resources, Finance, Fleet and Maintenance, Sales, Customer Service, and executive leadership to manage risk, budgets, operating costs, workforce needs, fleet assets, customer challenges, and growth initiatives. It also supports new locations, markets, services, acquisitions, integrations, and organizational change. The position requires regular travel to company locations and operating facilities. Work takes place in professional office and field environments, including possible visits to maintenance facilities, operating yards, and disposal facilities. Availability outside normal business hours may be required based on operational needs. The position is primarily office-based and classified as sedentary work, involving prolonged sitting, occasional standing and walking, and frequent use of standard office equipment.

Requirements

  • At least ten years of progressive waste, transportation, logistics, or field-service leadership experience, including multi-site P&L responsibility.
  • Significant progressive experience leading complex operations.
  • Demonstrated success leading teams across multiple locations, markets, or business units.
  • Strong experience managing operational budgets and financial performance.
  • Proven ability to lead and develop managers and senior operational leaders.
  • Demonstrated success improving safety, service, productivity, labor performance, and operating margins.
  • Strong business and financial acumen.
  • Experience in a safety-sensitive and highly regulated operating environment.
  • Ability to travel regularly to operating locations.
  • Bachelor’s degree in a related field is preferred; equivalent experience may be considered.

Nice To Haves

  • Bachelor's degree in Business Administration, Operations Management, Logistics, Environmental Services, Operations, or a related discipline.
  • Leadership experience in the waste and environmental services industry.
  • Solid-waste collection experience across multiple lines of business.
  • Experience in transportation, logistics, fleet-intensive services, construction, heavy equipment, or another operationally complex industry.
  • Experience supporting organizational growth, acquisitions, integrations, or geographic expansion.
  • Experience with route optimization and rapid market growth.

Responsibilities

  • Provide strategic leadership and oversight across multiple operating locations and markets.
  • Set performance expectations and hold operational leaders accountable for results.
  • Improve productivity, efficiency, service reliability, and overall operating performance.
  • Identify operational challenges, develop solutions, and ensure corrective action plans are executed.
  • Promote consistency and operational discipline, and develop scalable processes as the organization grows.
  • Promote a safety-first culture and partner with Safety, Human Resources, and operational leaders to strengthen safety performance and regulatory compliance.
  • Monitor safety trends and operational risk, and ensure accountability for training, safe work practices, incident prevention, and corrective actions.
  • Partner with executive leadership and Finance to establish operational budgets, forecasts, and performance objectives.
  • Monitor operating expenses and evaluate labor, overtime, fleet, maintenance, fuel, disposal, productivity, and other significant operating costs.
  • Use financial and operational data to inform decisions and improve efficiency and profitability while balancing safety, customer service, employee needs, and long-term objectives.
  • Lead, coach, and develop operational leaders; build accountability, collaboration, and continuous improvement.
  • Develop succession plans and the leadership pipeline, and identify high-potential employees for expanded responsibilities.
  • Partner with Human Resources and Recruiting on workforce planning, hiring, development, and retention.
  • Set clear expectations and regularly evaluate leadership and operational performance.
  • Partner with fleet and maintenance leadership to improve equipment availability, reliability, and utilization.
  • Support capital planning and investment decisions for vehicles, equipment, and operational infrastructure.
  • Ensure operations meet service expectations and lead improvement efforts when they are not met.
  • Partner with Sales and Customer Service leadership to address significant customer and service challenges.
  • Ensure operational capacity and resources support customer retention and business growth.
  • Partner with executive leadership on long-term operational strategy and organizational growth.
  • Support operational planning for new locations, markets, service offerings, and acquisitions, including integration of new operations.
  • Identify opportunities to standardize best practices and improve scalability.
  • Lead major operational initiatives and organizational change efforts.
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