Vice President of Enterprise Partnerships

Kelly Education•Troy, MI

9d•$156,150 - $208,200

About The Position

The Vice President of Enterprise Partnerships owns Kelly’s largest and most complex enterprise accounts, with full strategic accountability for a high-value portfolio. The role sets long-range account vision, identifies and pursues untapped opportunities across customers’ organizations, and makes decisions that shape Kelly’s competitive position. It combines enterprise growth, relationship development, and leadership through collaboration and influence rather than direct authority. The VP is expected to build and maintain the highest level of portfolio customer knowledge within Kelly and advance each account with a “One Kelly” mindset. The position is accountable for portfolio revenue targets, margin performance, and growth. It defines and executes multi-year strategies across the Kelly enterprise and leads the commercial lifecycle, including strategic planning, expansion, renewals, and upselling. The VP serves as a trusted senior advisor to customer executives, aligns internal teams and partners around shared outcomes, and connects customer needs with Kelly’s solutions. The role also leads enterprise-wide account teams, establishes governance and performance standards, and coaches team members toward results.

Requirements

At least 12 years leading large, complex staffing or workforce solutions accounts with full strategic responsibility.
Experience building senior-level customer relationships that develop from vendor relationships into strategic partnerships.
Demonstrated ability to grow accounts through disciplined whitespace identification, internal collaboration, and opportunity development.
Ability to navigate ambiguity and complexity and provide clear direction and steady leadership under pressure.
Curiosity.
Proven ability to connect with and influence C-suite and senior-level customer stakeholders across functional areas, including HR, talent acquisition, and procurement.
Proven ability to influence and collaborate with internal cross-functional stakeholders without direct reporting authority.
Deep expertise in total talent management and workforce strategy.
Strong commercial instincts and ability to analyze financial data and translate it into strategic action.
Exceptional executive presence and communication skills, with effectiveness in boardroom, delivery-team, and internal leadership settings.

Responsibilities

Hold global, enterprise-wide strategic accountability for a designated portfolio of Kelly’s largest and most strategic accounts, including revenue targets, margin performance, and growth trajectory.
Define and execute multi-year account strategies across the Kelly enterprise to expand Kelly’s footprint and relevance within customer organizations.
Lead the commercial lifecycle from strategic planning through expansion, renewals, and upselling.
Translate financial and operational data into customer-ready narratives that support deeper investment and partnership.
Act as a trusted advisor and senior relationship owner with C-suite and senior-level customer stakeholders, shaping decisions around total talent management.
Build influence across customer stakeholders, supplier networks, technology partners, internal account teams, and Kelly leadership.
Mobilize internal delivery teams, practice leads, solution architects, and operations partners around customer outcomes, alignment, and accountability.
Represent customer needs internally and Kelly’s capabilities externally, connecting customer requirements with Kelly’s solutions.
Guide customers through labor market shifts, regulatory changes, and workforce trends.
Conduct whitespace analysis with all business units to identify unmet needs, underserved business units, and adjacent opportunities.
Build and maintain a disciplined pipeline of expansion opportunities across areas where Kelly does and does not currently operate.
Partner with customers to challenge legacy workforce assumptions and introduce staffing models that create new revenue opportunities.
Connect customer strategy to Kelly’s full solution portfolio and position Kelly as an enterprise workforce partner.
Lead and develop high-performing enterprise account teams and foster accountability, ambition, industry excellence, and a “One Kelly” mindset.
Establish governance frameworks and performance standards across portfolio programs.
Set strategy-aligned performance goals and provide direct, timely coaching.