Vice President - Laboratory Operations

Sonic Healthcare USA•Austin, TX

20d

About The Position

The Vice-President of Technical Operations oversees laboratory pre-analytical and analytical operations to ensure timely, complete, accurate, and appropriate test results and laboratory information for healthcare providers delivering patient care. The position works directly with laboratory scientific and support staff and engages with medical, business, scientific, quality, and compliance leaders to develop strategic goals. Uniquely qualified candidates with the capability to provide additional depth in the role may qualify for an enhanced title.

Requirements

Bachelor’s degree in clinical laboratory science or a related health science.
10–15 years of laboratory management experience.
ASCP certification.
Strong analytical and business skills focused on human resource management, laboratory operating budgets, and capital expenditures.
Proven strategic planning record based on collaboration with medical and business leadership, vendors, clients, staff, and other partners.
Strong information-gathering and communication skills for managing staff, coordinating with laboratory leadership, engaging vendors, and communicating with patient or client representatives.
Ability to translate regulatory, business-environment, and technical understanding into action plans.
Proficient computer skills, including navigating a Windows-based environment and Microsoft applications.
Knowledge of CAP, CLIA, COLA, and CMS inspection processes.
Demonstrated knowledge of laboratory techniques, procedures, and regulations.
Excellent verbal and written communication skills.
Exceptional facilitation, consulting, management, business, and customer service skills.
Periodic travel, including airline travel and overnight stays, as required.

Nice To Haves

Reference laboratory experience.
Strong computer literacy with quantitative skills in data use.

Responsibilities

Direct and monitor the engagement, recruitment, training, performance, and retention of laboratory staff.
Direct managers, supervisors, other leaders, and laboratory staff in achieving laboratory goals and objectives.
Evaluate reporting staff; develop management and supervisory leadership skills; and establish succession plans and support for laboratory leadership.
Work with laboratory medical, business, scientific, and finance leadership and corporate resources to sustain services, develop strategic plans, support operations, and advance corporate objectives.
Develop and maintain working relationships with scientific, hardware, information system, consumable, service, and other resource vendors to align their products and services with laboratory goals.
Align human and material resources with laboratory service requirements and strategic plans for growth and change.
Develop laboratory operational and capital expenditure budgets, exercising responsible stewardship of resources.
Coordinate specimen logistics and the flow of orders and results between regional and business leadership and provider clinical systems.
Work with quality, compliance, legal, and laboratory leadership to ensure compliance with legal and regulatory requirements, contractual obligations, and accrediting standards.
Establish and monitor laboratory performance metrics for quality and customer service.
Establish and monitor adherence to policies and procedures for laboratory technical operations.
Ensure a safe and effective laboratory production environment.
Ensure adherence to CLIA, CAP, other agency requirements, and good laboratory practices.
Provide guidance on whether selected test methodologies can produce the required quality of results and, as appropriate, verify procedural accuracy and precision.
Support sales and marketing in ensuring that products and services meet clinical requirements and comply with CLIA, CAP, and other applicable requirements.
Coordinate with the Scientific Director and Medical Leadership to develop and implement analytical methods aligned with strategic objectives and clinical requirements.
Uphold the company vision and values.