About The Position

The Analytical Services Division is seeking a global commercial leader to accelerate growth for its Bioanalytical and Biomarker Laboratories business, which has approximately $400 million in annual authorizations/bookings. The role shapes and executes global commercial strategy for a laboratory services business serving biotechnology and pharmaceutical companies, with a focus on profitable growth, strong customer relationships, and commercial capability expansion in the United States, Europe, and APAC. Reporting to the Vice President, Global Head of ASD Commercial, the position serves on the Bioanalytical business leadership team and the ASD Commercial leadership team. It leads a global commercial organization and partners closely with laboratory operations and other enterprise functions. The leader will shift the organization from reactive opportunity fulfillment toward proactive, insight-led demand generation, while fostering customer intimacy, commercial discipline, scientific credibility, and enterprise collaboration. The role connects customers’ drug-development needs with bioanalytical and biomarker laboratory capabilities to help advance therapies and support sustainable, profitable growth for ASD and Thermo Fisher Scientific. Success includes delivering the commercial plan, improving pipeline quality and forecast accuracy, deepening strategic customer partnerships, strengthening Commercial-Operations collaboration, developing commercial talent, and expanding capabilities in Europe and APAC. Travel is 30%.

Requirements

  • Significant progressive commercial leadership experience in life sciences, pharmaceutical services, CRO, laboratory services, or another complex scientific or technical B2B environment.
  • Experience leading across multiple geographies.
  • A demonstrated record of accelerating profitable growth and transforming commercial organizations, including shifting teams toward proactive demand creation, strategic account development, and disciplined execution.
  • Proven ability to lead leaders, build high-performing teams, strengthen organizational capability, and develop successors.
  • Executive-level customer leadership experience with complex global customers, including the ability to convert customer insight into differentiated strategies, solutions, and partnerships.
  • Demonstrated ability to influence across business units and functions without relying on direct authority, particularly across Commercial, Operations, Finance, and technical or scientific organizations.
  • Strong commercial and financial acumen, including pipeline and forecasting discipline, pricing and value, portfolio economics, and translating strategy into profitable growth.
  • Bachelor's degree and 15 or more years of experience, including at least 7 years of management experience.
  • Ability to meet role requirements through an equivalent combination of appropriate education, training, and/or directly related experience may be considered.

Nice To Haves

  • Experience in bioanalytical, biomarker, or other regulated laboratory services and familiarity with drug-development and clinical-trial environments.
  • Experience serving biotechnology and pharmaceutical customers across early- and late-stage development.
  • Experience scaling or expanding commercial organizations in Europe and/or APAC.
  • Comfort operating in a matrixed global enterprise and using CRM, analytics, and digital commercial tools to improve execution.

Responsibilities

  • Set and execute global commercial strategy, translating divisional and business-unit strategy into market, customer, portfolio, and geographic priorities.
  • Deliver authorization, revenue, market-share, and profitability objectives through disciplined execution.
  • Transform the commercial model toward proactive demand creation, strategic account development, and insight-led customer engagement.
  • Lead, develop, and inspire a global team of commercial leaders and business-development professionals; strengthen talent, succession, capabilities, accountability, inclusion, collaboration, and continuous improvement.
  • Serve as executive sponsor for priority biotechnology and pharmaceutical customers, building senior-level relationships and translating customer insight into differentiated solutions and durable partnerships.
  • Establish commercial disciplines for pipeline management, forecasting, account planning, segmentation, pricing and value, and performance management.
  • Use data and market intelligence to improve decision quality, resource deployment, and predictability of results.
  • Partner with Operations and other leaders to use customer, competitor, and market insights to inform portfolio positioning, investment priorities, capacity decisions, and growth opportunities.
  • Build a strong Commercial-Operations partnership and coordinate with Finance, Marketing, Corporate Accounts, CRG Commercial, and broader Thermo Fisher capabilities to deliver integrated customer solutions.
  • Expand global commercial reach and capability in Europe, APAC, and other priority markets while maintaining execution in established markets.
  • Represent ASD with customers and colleagues at senior levels, make timely decisions amid ambiguity, communicate clearly, and model Thermo Fisher Scientific's values.
  • Deliver the Bioanalytical and Biomarker Laboratories commercial plan while improving pipeline quality, forecast accuracy, and profitable revenue conversion.
  • Establish global commercial strategy, customer segmentation, and account priorities that support sustainable demand and above-market growth.
  • Strengthen the global commercial organization through capability, talent, and succession plans and improved team performance.
  • Develop commercial capabilities for growth in Europe and APAC and pursue cross-CRG and Thermo Fisher opportunities.
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