Vice President, Client Partner (Precision Marketing)

Adelphi Group•New York, NY

9d•$190,000 - $225,000•Hybrid

About The Position

The Vice President, Client Partner owns the success of important Critical Mass client relationships, providing strategic direction, delivering business objectives, and making the agency indispensable to clients. The role drives revenue growth within existing accounts and supports new business wins, while partnering with the Executive Team on financial and operational goals. It owns strategic planning, fiscal management, and day-to-day operations for the business. The position leads and develops high-performing multidisciplinary teams, maintains the agency's standards for quality and creativity, and identifies opportunities arising from digital, AI, and emerging technologies. It balances client priorities with agency goals and contributes to the agency through knowledge sharing, best practices, succession planning, external representation, and fostering a collaborative, initiative-driven team culture. The role requires at least 12 years of client services experience in marketing, advertising, or consulting, including senior leadership of large, complex accounts. The salary range is $190,000–$225,000. Omnicom policy requires employees to work in the office at least three days per week, subject to local law and any additional direction from the agency or manager.

Requirements

12 or more years of client services experience in marketing, advertising, or consulting, including senior leadership of large, complex accounts.
A track record of owning revenue targets and growing client relationships.
Deep understanding of planning and building digital experiences, including eCommerce, analytics, content management, and digital marketing.
Experience leading multidisciplinary teams.
Executive presence and outstanding written, verbal, and presentation skills.
Sound judgment and tact, particularly under pressure.
Ability to assess situations quickly, make decisions, and act.
Attention to detail while maintaining a big-picture perspective.

Nice To Haves

Familiarity with Adobe Experience Manager (AEM).
Experience leading multidisciplinary teams across multiple offices.

Responsibilities

Own client relationships, set direction, deliver on business objectives, and strengthen the agency's value to clients.
Drive revenue growth by developing organic opportunities within existing accounts and helping win new business.
Partner with the Executive Team to set financial and operational goals; own strategic planning, fiscal management, and day-to-day business operations.
Encourage innovation and measurable business impact among teams and clients.
Build and lead a high-performing team; set vision, manage performance, mentor future leaders, and lead by example.
Ensure deliverables meet Critical Mass standards for quality and creativity.
Identify developments in digital, AI, and emerging technology and translate them into client opportunities.
Balance client priorities with agency goals and make trade-offs that serve both.
Contribute to the agency through knowledge sharing, best practices, succession planning, and external representation.
Model Critical Mass values and foster a collaborative, initiative-driven team culture.