CSR
Community Veterinary Partners•Dawsonville, GA
•Onsite
About The Position
Carolina Ranch Animal Hospital and Resort is seeking an experienced Veterinary Receptionist to join their Customer Care Team. The hospital offers a full range of services including veterinary care, boarding, daycare, grooming, and training. The Customer Care team is responsible for creating welcoming and supportive experiences for clients and acting as ambassadors for the facility.
Requirements
- Prior experience in veterinary customer care is required.
- Ability to build rapport and trust with clients.
- Strong multitasking and task prioritization skills.
- Positive, professional demeanor and excellent communication abilities.
- Team player with a collaborative spirit.
Nice To Haves
- Passionate about animals
- Strong communication skills
- Previous experience in veterinary customer service or reception
Responsibilities
- Provide friendly, efficient, and professional phone support to clients.
- Respond to inquiries and share information about services and products.
- Welcome clients warmly and accurately enter or update client and pet information.
- Schedule appointments and manage check-in/out procedures.
- Maintain awareness of the reception area and patient conditions.
- Prepare client invoices and handle payment processing.
- Assist with over-the-counter sales of specialty merchandise and prescription diets.
- Perform general clerical duties, including filing, scanning, digital correspondence, and maintaining records.
Benefits
- Generous PTO hours
- Comprehensive medical, dental, and vision insurance
- Matching 401(k) plan
- Monthly incentive bonuses
- Scrub allowance
- Personal pet discounts
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
