Veterinary Receptionist - Dallas, TX

Cornerstone Animal Clinic•Dallas, TX

1d•$19 - $23

About The Position

Cornerstone Animal Clinic is seeking a Veterinary Receptionist to join its Client Service Representatives and serve as a welcoming first point of contact for clients and their pets. The clinic is a well-established, five-doctor small animal practice providing care for dogs and cats of all sizes. The role suits an outgoing, personable, hardworking, and detail-oriented individual who enjoys customer service and wants to grow in a fast-paced veterinary environment. The Veterinary Receptionist helps make each visit positive and personal, supports communication between clients and the medical team, and keeps front desk operations running smoothly. The position is full-time, pays $19–$23 per hour based on experience, and has a flexible four-day work week with rotating Saturday shifts.

Requirements

Customer service experience.
Love of animals and the people who care for them.
Outgoing, personable communication skills in person and over the phone.
Strong attention to detail and organizational skills.
Ability to remain calm under pressure and prioritize in a fast-paced environment.
Team-first attitude and willingness to learn.
Comfort working around dogs and cats of all sizes.
Ability to stand for extended periods and assist with patient escorts as needed.

Nice To Haves

Veterinary front desk or reception experience.

Responsibilities

Welcome every client with a warm, positive greeting and make each visit feel personal.
Answer phones, take messages, and respond to basic client questions.
Explain the practice’s services and the species it treats, recommend services, and provide estimates.
Distinguish routine cases from emergencies and promptly alert the medical team when a patient needs urgent attention.
Share basic information about infectious and common zoonotic diseases, including prevention and ways to reduce or eliminate transmission.
Maintain accurate, organized medical records.
Escort clients and patients into exam rooms, and escort patients to and from kennels.
Keep the front desk running smoothly during busy, fast-paced days.

Benefits

Competitive pay with a flexible approach to compensation that reflects skill set and future performance.
401(k) matching and Roth Retirement Savings Plan.
Flexible Spending Account for full-time employees.
529 Savings Plan.
Tuition support program.
Referral bonus program.
Medical, dental, and vision insurance for full-time employees.
Supplemental insurance options, including accident, critical illness, hospital, short- and long-term disability, legal plan, and life insurance for employees and eligible family members (full-time only).
Up to three weeks of full pay for the birth or adoption of a child after one year of service for full-time employees; this benefit does not apply in states with paid family leave programs.
Sick time and paid time off.
Free or discounted lab work for employee pets.
Pet discounts on services and products.
Pet food discount program.
Quarterly Team Rewards Bonus Program.
Professional development opportunities.
Continuing education allowance.
Uniform allowance.
Six paid holidays for full-time employees.
Employee Assistance Program.
Employee discount program.