Veterinary Receptionist - Arlington, TX
About The Position
Creekside Animal Hospital is seeking an experienced Veterinary Receptionist, also known as a Client Care Specialist, to join their team. This is a part-time position with a flexible weekly schedule that includes rotating Saturday shifts. The ideal candidate will have previous veterinary receptionist experience, excellent communication and interpersonal skills, and a compassionate, professional attitude. The role involves welcoming clients and patients, managing appointments, processing payments, maintaining accurate records, and collaborating with the medical team to ensure efficient hospital workflow and exceptional client and patient care. Creekside Animal Hospital is a two-doctor practice that emphasizes a supportive, close-knit team environment, a positive clinic culture, and opportunities for professional growth.
Requirements
- Previous veterinary receptionist experience preferred
- Excellent communication and interpersonal skills
- Compassionate, professional attitude toward clients, patients, and coworkers
- Strong organizational skills and attention to detail
- Confidence managing multiple priorities in a fast-paced environment
- Positive attitude, dependable work ethic, and team-first mindset
- Willingness to take ownership of responsibilities and contribute to the hospital's success
- Passion for providing outstanding customer service and patient care
Responsibilities
- Welcome clients and patients with warmth, professionalism, and compassion
- Answer incoming calls and provide exceptional customer service
- Schedule appointments and manage the daily appointment calendar efficiently
- Check clients and patients in and out while maintaining accurate records
- Process payments and review invoices with clients
- Communicate with clients regarding appointments, reminders, and follow-up care
- Maintain accurate client and patient information
- Keep the reception area clean, organized, and welcoming
- Collaborate with doctors, technicians, assistants, and fellow receptionists to support an efficient hospital workflow
- Provide calm, compassionate support during both routine and emotional visits
Benefits
- Competitive pay
- 401(k) matching
- Tuition support
- Referral bonuses
- Medical coverage
- Dental coverage
- Vision coverage
- Supplemental insurance options
- Up to three weeks of paid parental leave
- Generous PTO
- Employee pet discounts
- Quarterly team bonuses
- Continuing education allowance
- Professional development opportunities
- Uniform allowance
- Six paid holidays
- Employee Assistance Program
- Employee discount program
- Free or discounted laboratory work for all employee pets
- Pet food discount program
- Roth Retirement Savings Plan
- Flexible Spending Account (full-time only)
- 529 Savings Plan
- Sick Time / Paid Time Off
- Quarterly Team Rewards Bonus Program
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What This Job Offers
Job Type
Part-time
Career Level
Mid Level
Education Level
No Education Listed
