Veterinary Receptionist

AOSN Dermatology • Long Beach, CA

12d

About The Position

Animal Dermatology Clinic - Long Beach, part of Animal Dermatology Group (ADG), is seeking a receptionist to support the clinic. ADG provides specialty veterinary dermatology care and operates more than 40 primary practice locations and numerous satellite locations nationwide.

The receptionist provides client service and administrative support, including handling calls, scheduling appointments, maintaining patient charts and computer records, and assisting with pharmacy and retail sales, marketing, housekeeping, and financial responsibilities. The role requires a professional, caring manner with clients and patients, reliable attendance, and the ability to work as part of a team in a busy, sometimes stressful environment. Some travel may be required.

Requirements

• Excellent client service, phone, and communication skills.
• Ability to work in a team-oriented environment.
• Organized and detail-oriented; able to take direction, make sound decisions, and multitask in a stressful environment.
• High school diploma or equivalent required.
• Experience working with the public, such as in a restaurant, retail, or service business, required.
• Dependable attendance required.
• Must be able to lift 40 pounds and constantly walk, bend, squat, stand, or reach during a minimum eight-hour day.
• Qualities sought include an energetic, positive, and upbeat personality; initiative; commitment to clinic needs; punctuality; willingness to teach and share ideas; openness to diversity; adaptability; accountability; big-picture awareness; and a professional, caring manner and appearance.

Nice To Haves

• Computer skills preferred.
• Experience in a veterinary hospital or doctor's office is a plus.

Responsibilities

• Provide client service.
• Answer phone calls, take accurate messages, and book appointments.
• Maintain charts and computer records.
• Support pharmacy and retail sales.
• Implement marketing activities.
• Perform maintenance and housekeeping.
• Handle financial responsibilities, including money accurately and honestly.

Benefits

• Vacation allowance, paid holidays, sick time and mental health days, paid parental leave, short- and long-term disability coverage options, and leaves of absence.
• Medical, prescription drug, dental, and vision benefits; Health Savings Accounts; wellbeing support, including free counseling and referral services.
• 401(k) plan with 100% match on 3% of pay and 50% match on up to 2% more of pay.
• Flexible spending accounts, retirement readiness tools, advisor support and resources, rollover support, and financial wellbeing counseling.
• Certification programs and continuing education opportunities.
• Life insurance, supplemental health protection plans, legal counseling, identity theft protection, and commuting benefits.
• Company-provided scrubs and discounts on services and medications for employee pets.
• Monthly bonus based on the clinic's dietary sales.
• No nights or weekends.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED