Veterinary Receptionist

Animal Outpatient Specialty Network • Long Beach, CA

13d • $21 - $24

About The Position

Animal Dermatology Group (ADG) is a U.S. veterinary dermatology business providing specialty care for pets with acute and chronic skin conditions. It has more than 40 primary practice locations, numerous satellite locations, and over 90 doctors. ADG provides specialized care, supports general practice veterinarians, participates in drug and product development and clinical trials, and operates a dermatology residency program approved by the American College of Veterinary Dermatology.

Animal Dermatology Clinic - Long Beach is seeking a Receptionist. The position focuses on client service and clinic support, including handling calls and appointments, maintaining patient records, supporting pharmacy and retail sales, implementing marketing, housekeeping, and financial responsibilities. The ideal candidate is energetic, positive, punctual, adaptable, accountable, professional, caring, and committed to the needs of the clinic. The role requires public-facing work and the ability to perform physical activities throughout a minimum eight-hour day. Some travel may be required.

Requirements

• High school diploma or equivalent.
• Experience working with the public, such as in a restaurant, retail, or service business.
• Excellent client service, phone, and communication skills.
• Ability to work in a team-oriented environment.
• Organization and attention to detail; ability to take direction and handle money accurately and honestly.
• Sound decision-making skills and ability to multitask in a stressful environment.
• Dependable attendance.
• Ability to lift 40 pounds.
• Ability to walk, bend, squat, stand, or reach constantly during a minimum eight-hour day.
• Energetic, positive, and upbeat demeanor; initiative; commitment to clinic needs; punctuality; willingness to teach and share ideas; openness to diversity; adaptability; accountability; ability to see the big picture; and a professional, caring manner and appearance.

Nice To Haves

• Computer skills preferred.
• Experience in a veterinary hospital or doctor's office.

Responsibilities

• Provide client service.
• Answer phone calls, take accurate messages, and book appointments.
• Maintain charts and computer records.
• Support pharmacy and retail sales.
• Implement marketing activities.
• Perform maintenance and housekeeping.
• Handle financial responsibilities.

Benefits

• No nights or weekends.
• Robust vacation allowance, paid holidays, sick time and mental health days, paid parental leave, short- and long-term disability coverage options, and leaves of absence.
• Medical, prescription drug, dental, and vision benefits; Health Savings Accounts; and wellbeing support including free counseling and referral services.
• 401(k) plan with 100% match on 3% of pay and 50% match on up to 2% more of pay.
• Flexible spending accounts, retirement readiness tools, advisor support and resources, rollover support, and financial wellbeing counseling.
• Education support through certification programs and continuing education opportunities.
• Life insurance, supplemental health protection plans, legal counseling, identity theft protection, commuting benefits, and more.
• Company-provided scrubs and discounts on services and medications for employee pets.
• Monthly bonus based on clinic dietary sales.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED