Veterinary Receptionist

BluePearl Vet, LLC • Irvine, CA

4d • $20 - $27

About The Position

BluePearl Pet Hospital is hiring a full-time Veterinary Receptionist in Irvine, California. Veterinary medicine experience is required. The receptionist is the first BluePearl associate clients encounter and helps ensure each client receives attentive, compassionate care. The role calls for calm, professional communication, especially when clients are facing emotional or difficult situations, and collaboration with the hospital team.

Requirements

• Veterinary medicine experience is required.
• Unrestricted, current authorization to work in the United States, with no need for future employment-based green card sponsorship.

Responsibilities

• Greet clients and visitors warmly and professionally when they enter the hospital.
• Listen compassionately and communicate clearly, slowly, and calmly in person and by telephone.
• Assess each arriving client's needs and the pet's general condition.
• Determine whether an emergency arrival is a stat or standard emergency.
• Respond to non-patient calls and visitors and connect them with the appropriate team member.
• Confirm appointments in advance and provide accurate information about preparing pets for appointments.
• Offer emotional support and resource materials to grieving clients compassionately and discreetly.
• Serve as a liaison between clients and service agencies handling pet remains, ensuring the process is complete, accurate, and compassionate.

Benefits

• Trupanion pet insurance and associate discounts on pet treatments, procedures, and food.
• Talent development programs and leadership workshops.
• Annual continuing education allowance and free continuing education sessions.
• BluePearl University training and access for clinicians to more than 2,000 medical journals.
• Health and well-being resources for stress management, mental health awareness, compassion fatigue, burnout, communication, and conflict management.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed