Veterinary Receptionist - Lancaster, PA

Vetcor • Lancaster, PA

6d

About The Position

West Lancaster Animal Hospital is hiring an experienced Veterinary Receptionist to support patient care and client service. The practice describes itself as a supportive, well-established team with a “better together” philosophy. Staff are cross-trained and educated, with support to pursue a growth path. The position offers a full-time schedule of four-day workweeks, with no on-call shifts or holiday hours, and regular lunch breaks. Compensation is negotiable and based on experience.

Requirements

• Veterinary receptionist experience.
• Passion for pets and veterinary care.
• Positive attitude.
• Strong client service and communication skills.
• Confidence in owning tasks and delivering positive outcomes.
• Willingness to share knowledge with teammates.
• Ability to stand or sit for extended periods.

Responsibilities

• Greet clients and their pets warmly and professionally.
• Answer phones and respond to client questions.
• Schedule appointments and help keep the day running smoothly.
• Check clients and patients in and out.
• Process payments accurately.
• Listen to clients as they discuss their pets.
• Take ownership of assigned tasks and responsibilities to deliver positive outcomes.
• Share knowledge and skills with teammates.

Benefits

• 401(k) matching and Roth Retirement Savings Plan.
• Tuition support program.
• Referral bonus program.
• Flexible Spending Account for full-time employees.
• 529 Savings Plan.
• Medical, dental, and vision insurance for full-time employees.
• Supplemental insurance options, including accident, critical illness, hospital, short- and long-term disability, legal plan, and employee, spouse, and child-dependent life insurance, for full-time employees.
• Up to three weeks of full pay for birth or adoption of a child for eligible full-time employees after one year of service; this benefit does not apply in states with paid family leave programs.
• Sick time and paid time off.
• Free or discounted lab work for employee pets.
• Pet discounts on services and products.
• Pet food discount program.
• Quarterly team rewards bonus program.
• Professional development opportunities.
• Continuing education allowance.
• Uniform allowance.
• Six paid holidays for full-time employees.
• Employee Assistance Program.
• Employee discount program.
• Competitive pay with compensation reflecting skill set and future performance.
• Occasional coffee runs, ice cream parties, and meals provided by the team.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed