Veterinary Receptionist

Alliance Animal Health•Griffin, GA
•$16 - $17

About The Position

North Griffin Animal Hospital is a family-owned small animal practice in Griffin, Georgia, serving pets with preventive and wellness care, surgery, urgent care, dentistry, and diagnostic services. The Veterinary Receptionist helps maintain a welcoming reception area and supports clients and patients throughout their visits. This role includes offering compassionate, discreet emotional support to clients during difficult situations and requires comfort with varied medical outcomes. The position involves exposure to unpleasant odors and noises, as well as possible bites, scratches, animal waste, and potentially contagious diseases. Training and continuing development are available through virtual and hands-on interactive opportunities.

Requirements

  • Strong communication skills.
  • Ability to remain compassionate and calm.
  • Ability to work as a team player and multitask.
  • Highly organized with computer skills.
  • Self-starter with a desire to continue advancing knowledge and skills.

Nice To Haves

  • At least one year of veterinary experience is preferred.

Responsibilities

  • Maintain the visual appeal of the hospital reception area.
  • Greet and welcome clients and patients.
  • Answer questions and triage client concerns.
  • Answer calls and emails, directing them to the appropriate party for resolution.
  • Schedule appointments to maximize efficiency and daily flow.
  • Check clients in and out and process payments.
  • Provide friendly, compassionate, and discreet emotional support to clients during times of need.

Benefits

  • Health insurance
  • Dental insurance
  • Vision insurance
  • Liability insurance
  • 401(k)
  • 401(k) matching
  • Life and supplemental insurance
  • Health Savings Account (HSA)
  • Flexible Spending Account (FSA)
  • Employee Assistance Program
  • Paid vacation and sick time for all employees
  • Paid bereavement program
  • Paid parental leave program
  • Continuing education allowance for licensed, registered, or certified roles
  • Tuition reimbursement for any AVMA-accredited veterinary technology program
  • Career development opportunities
  • Referral bonus program for most positions
  • Potential additional benefits, such as personal pet discounts, holiday pay, uniform allowance, and bonuses
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