Veterinary Receptionist
About The Position
Glenway Animal Hospital provides comprehensive wellness services for cats, dogs, and small pets including rabbits, ferrets, guinea pigs, hamsters, gerbils, chinchillas, and rats. The Veterinary Receptionist helps maintain an orderly, welcoming reception area and supports clients and patients throughout their visit. The role involves greeting clients, responding to questions and concerns, coordinating communications and appointments, processing check-ins and checkouts, and providing compassionate emotional support during difficult times. The position offers access to virtual and hands-on training and continuing development.
Requirements
- Be compassionate, calm, a team player, able to multitask, and a strong communicator.
- Be highly organized and possess computer skills.
- Be a self-starter with a desire to advance knowledge and skills.
- Be able to withstand unpleasant odors and noises and possible exposure to bites, scratches, animal waste, and potentially contagious diseases.
Nice To Haves
- At least one year of veterinary experience; receptionist experience is preferred.
Responsibilities
- Maintain the visual appeal of the hospital reception area.
- Greet and welcome clients and patients.
- Answer questions and triage client concerns.
- Answer calls and emails and direct them to the appropriate party for resolution.
- Schedule appointments to maximize efficiency and daily flow.
- Check in and check out clients and process payments.
- Provide friendly, compassionate, and discreet emotional support to clients during times of need.
Benefits
- Health, dental, and vision benefits.
- Liability insurance.
- 401(k) and 401(k) matching.
- Life and supplemental insurance.
- Health Savings Account (HSA) and Flexible Spending Account (FSA).
- Employee Assistance Program.
- Paid vacation and sick time for all employees.
- Paid bereavement program.
- Paid parental leave program.
- Continuing education allowance for licensed, registered, or certified roles.
- Tuition reimbursement for an AVMA-accredited veterinary technology program.
- Career development opportunities.
- Referral bonus program for most positions.
- Additional benefits may be available, such as personal pet discounts, holiday pay, uniform allowance, and bonuses.
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Part-time
Education Level
No Education Listed
