Veterinary Practice Manager

Rye Harrison Veterinary Hospital • Rye, NY

4d • $100,000 - $120,000 • Onsite

About The Position

Rye Harrison Veterinary Hospital is hiring a multisite Practice Manager to oversee its practices in Rye and Rye Brook, New York. The manager will lead a collaborative team of veterinarians, technicians, and support staff; provide structure and follow-through in daily operations; and help advance hospital performance and animal well-being. The role includes helping build the team at the second location and supporting both hospitals while balancing business and staff needs.

This is a full-time, salaried position of approximately 40–50 hours per week. The typical schedule is four days per week, 7:30 a.m.–5:30 p.m., with occasional after-hours meetings. The salary range is $100,000–$120,000 per year, based on skills, experience, and qualifications, with eligibility for a performance-based annual bonus of up to 15%.

Requirements

• A growth mindset, with initiative, openness to feedback, and an interest in improving personal, team, and hospital performance.
• Excellent communication and conflict-resolution skills, including the ability to build trust with staff and clients and resolve tension.
• A problem-solving attitude and ability to develop and carry through plans independently and with the leadership team.
• A team-first, collaborative approach and willingness to lead by example.
• Ability to empower team members and help them feel confident in their roles.
• Strong organization and time-management skills, including the ability to manage competing priorities and details.
• Passion for excellent client service.
• Comfort with technology, including veterinary practice management systems (PIMS), Microsoft Office, and Teams, and ability to use data to guide decisions.

Nice To Haves

• At least 2 years of management experience in a veterinary hospital, animal hospital, or medical practice setting.

Responsibilities

• Oversee day-to-day operations at both hospital locations, with a primary focus on hospital growth initiatives.
• Maintain team focus on client growth and retention, including health reminder outreach, forward booking, rescheduling canceled appointments, and managing Google reviews and online reputation.
• Collaborate with the Marketing Lead and marketing partner to drive successful marketing campaigns.
• Ensure the practice provides a premium, white-glove client experience.
• Manage hospital operations in collaboration with Partner Doctors, the Medical Director, and the Operations Director.
• Oversee personnel management, including hiring, training, development, performance management, and resolution of staff conflicts.
• Manage scheduling, inventory, and administrative duties required to run the practice.
• Guide and coach team members toward continuous improvement and a strong client experience.
• Balance the needs of the business and staff, demonstrating initiative and leading by example.
• Help build the team at the second location and support the growth of both hospitals.

Benefits

• Competitive salary.
• Medical, dental, vision, and prescription drug benefits for the employee and eligible dependents.
• Paid time off for full-time employees.
• 401(k) plan.
• Guardian voluntary benefits.
• Professional development opportunities.
• Eligibility for a performance-based annual bonus of up to 15%.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed