Veterinary Practice Manager
About The Position
Briarwood Animal Hospital is a well-established, progressive, fast-paced three-doctor small animal hospital in Little Rock, Arkansas. The Veterinary Practice Manager oversees the hospital’s day-to-day administrative and operational functions and works closely with doctors, the veterinary team, and regional leadership. The role supports an organized and efficient workplace where staff have the training and resources to provide excellent veterinary care and client service. The hospital provides preventative care, surgery, urgent care, high-speed dentistry, cold laser therapy, in-house diagnostics, digital full-body and dental radiology, ultrasonography, medical and vacation boarding, and grooming. The manager helps lead staff and maintain hospital operations, inventory, policies, payroll, client communications, and community relationships.
Requirements
- Strong knowledge of veterinary medicine terminology and hospital operations.
- Excellent leadership, communication, and customer service skills.
- Strong organizational and computer skills.
- Ability to make fair, unbiased decisions when managing people.
- Self-starter mindset and desire to continue developing veterinary leadership skills.
- Flexibility to adjust schedule based on hospital needs.
Nice To Haves
- Veterinary Practice Manager or veterinary management experience.
- At least 1 year of management experience or 3 or more years of veterinary experience.
Responsibilities
- Lead, schedule, train, coach, and support veterinary hospital staff.
- Partner with leadership on staffing needs, hiring, onboarding, performance, and personnel matters.
- Recruit team members who align with the hospital’s culture and veterinary care standards.
- Maintain employee schedules and ensure appropriate staffing based on hospital needs.
- Address employee and client concerns fairly, professionally, and promptly.
- Maintain communication among veterinary staff, doctors, clients, and leadership.
- Manage inventory, ordering, equipment, returns, and vendor relationships.
- Monitor product quantities, pricing, and controlled-substance inventory.
- Help implement and maintain hospital policies, including DEA/controlled-substance and OSHA requirements.
- Ensure payroll is completed accurately and on time.
- Support accurate patient records and proper use of veterinary terminology.
- Assist clients with questions about hospital policies, appointments, services, and treatment costs.
- Notify appropriate veterinary team members of emergency cases.
- Represent and market the hospital within the local community and veterinary community.
Benefits
- Comprehensive benefits, including health, dental, vision, liability, 401(k) and 401(k) matching, life and supplemental insurance, HSA, and FSA.
- Employee Assistance Program.
- Paid vacation and sick time for all employees.
- Paid bereavement program.
- Paid parental leave program.
- Continuing education allowance for licensed, registered, or certified roles.
- Tuition reimbursement available for any AVMA-accredited veterinary technology program.
- Career development opportunities.
- Referral bonus program for most positions.
- Additional benefits may be available, such as personal pet discounts, holiday pay, uniform allowance, and bonuses.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
