Veterinary Practice Manager
About The Position
The Veterinary Practice Manager partners with the Lead Veterinarian to lead the hospital team and provide excellent customer service to patients. The role is responsible for day-to-day hospital operations and serves as a liaison between the hospital team and corporate support functions, including marketing, payroll, IT, recruiting, and finance. Regular on-site presence is essential to support patient care, respond to time-sensitive needs, collaborate with clinical teams, and help maintain the safety and well-being of patients, clients, and staff. The employer will consider reasonable accommodation requests in accordance with the ADA and applicable laws.
Requirements
- At least 3 years of experience in a supervisory role.
- Positive, can-do attitude.
- Strong people skills and emotional intelligence.
- Willingness to pitch in and help the team.
- Regular on-site presence is an essential function of the role.
Nice To Haves
- Veterinary practice management experience is preferred; candidates with experience in other service industries, such as human healthcare, retail, restaurants, or hospitality, will also be considered.
Responsibilities
- Recruit, develop, discipline, and terminate paraprofessional staff, including conducting annual performance reviews.
- Oversee the hospital’s profit and loss, including accounts payable and receivable, payroll, and inventory.
- Resolve client issues and escalations and oversee follow-up communications.
- Lead day-to-day hospital operations in partnership with the Lead Veterinarian.
- Liaise between the hospital team and corporate support functions, including marketing, payroll, IT, recruiting, and finance.
Benefits
- Medical, dental, and vision plan options.
- 401(k) match.
- Generous paid time off (PTO).
- Six weeks of paid parental leave.
- One work/life balance day off.
- Short-term and long-term disability options.
- Supplemental insurance options.
- Discounted veterinary care.
- Corporate discount program.
- Opportunity to make an impact in the community and help animals while working with a team.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
