Veterinary Practice Manager

Associated Veterinary Partners•Chelan, WA

About The Position

The Village Veterinarian is seeking a hands-on Practice Manager to lead daily operations and support a high-performing small animal veterinary team. The manager oversees hospital performance, supports continued growth, and works collaboratively with medical and operational leadership to build strong teams, provide exceptional client service, and ensure high-quality patient care. The hospital is located near Lake Chelan in Central Washington and is partnered with Associated Veterinary Partners, which provides operational support while preserving local leadership and clinical autonomy. The Practice Manager partners closely with the Medical Director, Regional Manager, and other hospital leadership. This role combines operational oversight with practical support for front desk and technical teams as needed.

Requirements

  • 3–5+ years of leadership or management experience in a veterinary hospital.
  • Veterinary front desk experience, including client communication, scheduling, check-in/check-out, and practice management software.
  • Veterinary technical experience, such as a veterinary assistant or technician background.
  • Experience managing financial performance, including budgeting, labor, or cost control.
  • Strong leadership, intrapersonal and interpersonal communication, and organizational skills.
  • Ability to manage multiple priorities in a fast-paced environment.

Nice To Haves

  • Bachelor’s degree in Business, Healthcare Administration, Management, or a related field preferred.
  • Credentialed LVT preferred.

Responsibilities

  • Oversee the day-to-day operations of the hospital.
  • Provide hands-on support to front desk and technical teams as needed to maintain patient flow and client service.
  • Maintain ownership of financial performance, including P&L, labor management, and cost control.
  • Manage inventory and supply ordering to maintain appropriate cost of goods.
  • Oversee scheduling and payroll processes to support patient care and operational efficiency.
  • Lead and develop hospital team members, including coaching and performance management.
  • Improve workflows, processes, and the client service experience.
  • Support implementation of company initiatives, systems, and operational standards.
  • Ensure compliance with hospital policies, procedures, and regulatory requirements.
  • Maintain a positive, collaborative team culture focused on accountability and engagement.

Benefits

  • Comprehensive health, vision, dental, and life insurance options.
  • 401(k) with company matching.
  • Paid Time Off.
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