Veterinary Practice Manager

Innovetive PetCare • Lewisville, NC

33d • Onsite

About The Position

Animal Hospital of Lewisville is seeking an experienced Veterinary Practice Manager to lead their growing hospital. This role involves developing people, strengthening operations, managing financial performance, and fostering a thriving team culture. The ideal candidate will identify opportunities, implement initiatives, and enhance the services provided to pets and their families.

Requirements

• 5+ years of veterinary Practice Management experience required.
• Strong background in general practice, emergency, or urgent care.
• Proven experience leading veterinary support teams and developing future leaders.
• Strong understanding of staffing, scheduling, labor, budgeting, payroll, revenue, expenses, and practice performance.
• Confident using data and financial information to make thoughtful business decisions.
• Strong communication, organization, accountability, problem-solving, and emotional intelligence.
• Veterinary PIMS experience required.

Nice To Haves

• Vetspire experience is a plus.
• Additional education or professional development in business management, healthcare administration, organizational leadership, or a related field.
• A Bachelor's degree, MBA, business management education, CVPM, CVBL, or pursuit of a professional veterinary management credential is a plus.

Responsibilities

• Lead, coach, develop, and hold accountable Veterinary Assistants, Lead Technicians, and Client Service/Reception teams.
• Own onboarding, training, performance development, career growth, and leadership development across the hospital.
• Manage daily workflow, staffing, scheduling, labor utilization, PIMS processes, equipment, and hospital resources.
• Partner with the Medical Director and Regional Operations Support to develop budgets, monitor revenue and expenses, manage labor, and identify opportunities for sustainable growth.
• Ensure accurate payroll, staffing records, licensure tracking, and required operational compliance.
• Oversee inventory management, purchasing, equipment, maintenance, and cost controls.
• Champion new processes, training programs, service improvements, and operational initiatives that strengthen the hospital.
• Reinforce exceptional service, support client retention, and help resolve escalated client concerns.
• Collaborate closely with the Medical Director and Regional Operations Support to align medical, operational, financial, and team priorities.

Benefits

• Medical, dental, and vision insurance
• 401(k) with company match
• Paid time off and holidays
• Life and disability insurance
• Employee assistance and wellness resources
• Pet discounts
• Professional development and continuing education
• Leadership development and career growth opportunities
• Support for continued development toward CVPM, CVBL, or other professional management credentials

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level