Veterinary Practice Manager

Veterinary Practice Partners • Rye, NY

4d • $100,000 - $120,000

About The Position

Rye Harrison Veterinary Hospital is hiring a multisite Practice Manager to oversee its practices in Rye and Rye Brook, New York. The manager will lead a collaborative team of veterinarians, technicians, and support staff, provide structure and follow-through for daily operations, and help maintain the hospital’s standards of care and client service. The role includes supporting the growth of the second location and balancing the needs of the business with those of the team.

This is a full-time, salaried position of approximately 40–50 hours per week. The typical schedule is four days per week, 7:30 a.m.–5:30 p.m., with occasional after-hours meetings. Pay is $100,000–$120,000 per year, based on skills, experience, and qualifications, with eligibility for a performance-based annual bonus of up to 15%.

Requirements

• At least 2 years of management experience in a veterinary hospital, animal hospital, or medical practice setting is preferred.
• Excellent communication and conflict-resolution skills.
• Strong problem-solving skills and the ability to follow through independently and with the leadership team.
• Collaborative, team-first approach and ability to lead by example.
• Ability to empower team members and help them feel confident in their roles.
• Strong organization and time-management skills, including the ability to manage competing priorities and details.
• Passion for excellent client service.
• Comfort using veterinary practice management systems (PIMS), Microsoft Office, and Teams, and using data to guide decisions.
• Growth mindset, initiative, openness to feedback, and commitment to improvement.

Nice To Haves

• Prior management experience in a veterinary hospital, animal hospital, or medical practice setting.

Responsibilities

• Oversee day-to-day operations at both hospital locations, with a focus on hospital growth initiatives.
• Keep the team focused on client growth and retention activities, including health-reminder outreach, forward booking, rescheduling canceled appointments, and improving online reputation and Google reviews.
• Collaborate with the Marketing Lead and marketing partner on successful marketing campaigns.
• Ensure the practice provides a premium, white-glove client experience.
• Manage hospital operations in collaboration with Partner Doctors, the Medical Director, and the Operations Director.
• Oversee personnel matters, including hiring, training, development, performance management, and resolving staff conflicts.
• Manage scheduling, inventory, and administrative duties required to run the practices.
• Guide and coach team members toward continuous improvement and a strong client experience.
• Balance the needs of the business and staff, and help build the team at the second location.

Benefits

• Medical, dental, vision, and prescription drug benefits for the employee and eligible dependents.
• Paid time off for full-time employees.
• 401(k) plan.
• Guardian voluntary benefits.
• Professional development opportunities.
• Eligibility for a performance-based annual bonus of up to 15%.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed