Veterinary Intake Coordinator - Overnight Shift
About The Position
Animal Emergency & Referral Center of Minnesota (AERC) is hiring a Veterinary Intake Coordinator for its Emergency Service. This is a medically focused role rather than a traditional front desk position. The coordinator is the first medically trained team member to evaluate incoming emergency patients, obtain vital signs, coordinate patient flow, and help ensure pets receive timely care. The role works alongside emergency veterinarians, technicians, assistants, and front desk staff in a fast-paced, 24/7 emergency hospital. Intake responsibilities take priority, with light Veterinary Assistant duties and occasional front desk tasks performed when patient care needs allow. This is a full-time, on-site position; current openings include the overnight shift. Weekend and holiday availability is required.
Requirements
- Veterinary Assistant, Licensed Veterinary Technician (LVT), or equivalent veterinary medical experience.
- Ability to accurately obtain patient vital signs.
- Excellent communication and client service skills.
- Strong organizational and multitasking abilities.
- Confidence working in a busy emergency environment.
- Experience using electronic medical records and computer systems.
- Weekend and holiday availability.
Nice To Haves
- Emergency or specialty veterinary experience.
Responsibilities
- Obtain presenting and recheck vital signs on emergency patients.
- Identify abnormal findings and immediately communicate concerns to the medical team.
- Accurately document patient information in the medical record.
- Help prioritize incoming patients and support the triage process.
- Coordinate patient movement throughout the hospital.
- Provide timely updates and communication between clients and the medical team.
- Monitor wait times and help maintain patient flow.
- Assist with light Veterinary Assistant duties when patient intake responsibilities allow.
- Occasionally assist with front desk tasks when patient care needs have been met.
Benefits
- Continued education and professional development.
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What This Job Offers
Job Type
Full-time
Education Level
No Education Listed
