Veterinary Hospital Manager
About The Position
River Valley Animal Hospital is seeking a people-first, business-savvy Hospital Manager to lead its established, four-doctor practice in Barling, Arkansas. The manager will partner with medical leadership to support hospital performance, improve client service, develop staff, and help maintain an exceptional workplace. This is a full-time, salaried role with schedule flexibility required based on business needs. The position oversees people and team leadership, human resources, hospital finances, business development, daily operations, regulatory compliance, inventory, vendors, facilities, marketing, and client relations. The manager is expected to use data and performance metrics to inform decisions, build efficient systems, and execute strategic plans in collaboration with ownership and medical leadership.
Requirements
- At least 3 years of multi-team or departmental management experience.
- Strong background in human resources, staff development, and team leadership.
- Skilled communicator with a people-first leadership style.
- Confident managing financials, payroll, and performance metrics.
- Proficient with software systems, adaptable to change, and highly organized.
- Able to work independently with minimal supervision in a dynamic environment.
- Schedule flexibility based on business needs.
Nice To Haves
- Business or healthcare operations experience preferred; veterinary industry experience is a plus.
- CVPM or equivalent education or certifications preferred.
Responsibilities
- Lead and mentor department heads and staff to foster a collaborative, high-performing culture.
- Oversee full-cycle human resources, including recruiting, onboarding, training, performance management, and employee engagement.
- Promote open communication, accountability, and staff development.
- Manage scheduling, staffing levels, and labor cost control while maintaining morale and productivity.
- Manage financial operations, including P&L ownership, budgeting, forecasting, and payroll.
- Use data and KPIs to guide decisions and identify growth opportunities.
- Lead business development initiatives, including service expansion, referral partnerships, and client acquisition strategies.
- Work with ownership and medical leadership to develop and execute strategic plans.
- Ensure efficient day-to-day operations through systems, workflows, and policy enforcement.
- Maintain regulatory compliance, including OSHA, DEA, and VMB requirements.
- Oversee inventory, vendor relationships, and facility management.
- Implement marketing and client engagement programs to support retention and growth.
- Oversee client relations and resolve concerns with a focus on service excellence.
Benefits
- Quarterly bonus opportunities based on hospital performance.
- Hiring bonus of up to $2,000, depending on experience and credentials.
- Continuing education allowance of up to $1,000.
- Medical, dental, and vision insurance.
- Life insurance and disability coverage.
- 401(k) options.
- Paid time off per policy and applicable law.
- Employee Assistance Program (EAP).
- Personal pet discounts.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
