Veterinary Hospital Manager

Western Veterinary Partners•Bend, OR

2d•$70,000 - $80,000

About The Position

East Bend Animal Hospital is seeking a Veterinary Hospital Manager with strong emotional intelligence, people leadership, and operational expertise. The manager partners closely with the Medical Director and leadership team to oversee daily operations, support team growth and engagement, and foster accountability, communication, and continuous improvement. The role calls for a leader who can coach others, navigate competing priorities, and help create a successful environment for both the team and the hospital. East Bend Animal Hospital is located in Bend, Oregon, and provides compassionate, comprehensive veterinary care in a modern, welcoming environment. Its team includes four veterinarians and support staff and offers preventive care, wellness exams, diagnostics, and surgical procedures. This is a full-time, salaried position requiring schedule flexibility based on business needs. The stated annual base salary range is $70,000–$80,000, with potential bi-annual bonuses based on hospital performance and a hiring bonus of up to $2,000 based on experience and credentials.

Requirements

At least 2 years of business management experience.
Exceptional communication skills and a collaborative, servant-leadership approach.
Resilience and ability to handle emotionally charged situations.
Proficiency in budget management.
Experience with team training and supervision.
Strong computer literacy and adaptability to new systems.
Self-motivated, proactive approach to problem-solving.
Ability to work autonomously with minimal direct supervision.

Nice To Haves

Veterinary hospital management or medical/dental office management experience.
Previous experience within a veterinary hospital, such as work as a veterinary technician or receptionist.

Responsibilities

Monitor hospital performance, manage budgets, oversee payroll and financial operations, and support business growth through data-informed decisions.
Oversee operational workflows and regulatory compliance, including OSHA, DEA, and VMB requirements; manage equipment and inventory; and implement hospital policies and procedures.
Collaborate with leadership to develop and execute long-term goals, expand services, and support referral and business partnerships.
Lead day-to-day operations, scheduling, and facility maintenance, aligning administrative functions with hospital objectives.
Oversee marketing strategies, resolve client concerns, enhance the client experience, and support retention and growth.
Manage and support department leads; oversee hiring and team development; maintain staffing levels; and promote a positive, inclusive workplace culture.