Veterinary Hospital Manager

Companion Pet Partners, LLC•Monterey, CA

About The Position

Aguajito Veterinary Hospital is a full-service veterinary clinic in Monterey, California, serving the community since 1979. It provides care for traditional and exotic pets, including wellness and preventative care, urgent care, and advanced surgical and dental procedures. The Hospital Manager leads the hospital’s daily operations and supports delivery of outstanding client service and compassionate patient care. The role manages staff, oversees financial performance, maintains compliance standards, and works closely with the veterinary medical team to foster a culture of excellence, collaboration, and growth. Success includes leading and developing a cohesive team, optimizing workflows and schedules, managing budgets and revenue, supporting accurate reporting and growth opportunities, and maintaining a client-centered environment.

Requirements

  • At least 3 years of supervisory experience; an equivalent combination of education and relevant experience may be considered.
  • Strong business acumen and ability to interpret financial data and make strategic decisions.
  • Leadership skills and experience building and developing high-performing teams.
  • Strong communication skills for working with staff, clients, and stakeholders.
  • Organizational skills and ability to prioritize competing demands in a fast-paced environment.
  • Problem-solving skills and ability to develop effective solutions.
  • Proficiency with practice management software and Microsoft Office applications.
  • Adaptability and resilience in response to changing priorities and high-pressure situations.
  • Genuine interest in the veterinary field and commitment to exceptional animal care.
  • Attention to detail in compliance, record-keeping, and operational procedures.

Nice To Haves

  • Bachelor’s degree in business or a related field preferred.
  • Previous veterinary practice or healthcare management experience highly desirable.
  • Certified Veterinary Practice Manager (CVPM) designation is a plus.
  • Experience with veterinary practice management software such as Avimark or Cornerstone preferred.

Responsibilities

  • Lead, motivate, and develop a cohesive hospital team through clear objectives, recognition, constructive feedback, and a positive workplace culture.
  • Oversee daily hospital operations, optimize workflows, manage schedules, and implement systems that improve efficiency and client satisfaction.
  • Manage budgets, oversee revenue and financial performance, ensure accurate reporting, and identify growth opportunities.
  • Recruit, train, and mentor support staff and encourage their professional development.
  • Create and maintain a client-centered environment, provide attentive service, and address client concerns with empathy and professionalism.
  • Work closely with the veterinary medical team to support exceptional animal care and a collaborative hospital culture.
  • Maintain compliance standards, accurate records, and operational procedures.

Benefits

  • Comprehensive benefits package.
  • Ongoing professional development and leadership training opportunities.
  • Guidance and resources from a supportive regional management team.
  • Clear pathways for career advancement within the organization.
  • Work-life balance initiatives.
  • Collaborative work environment with dedicated veterinary professionals.
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