Veterinary Hospital Manager
About The Position
Animal Medical Center of Surprise is seeking a Hospital Manager to lead the daily operations of its AAHA-accredited veterinary hospital in Surprise, Arizona. The manager oversees staff, financial performance, compliance, workflows, and client service, working closely with the veterinary medical team to support a culture of excellence, collaboration, and growth. The hospital is a modern, technologically advanced facility focused on compassionate animal care and efficient operations. The role includes leading and developing the support staff, managing schedules and operational systems, overseeing budgets and revenue, maintaining accurate reporting and compliance, and ensuring a positive client experience. The position offers a 4-day work week with 10-hour shifts and three days off each week.
Requirements
- At least 5 years of veterinary management experience; an equivalent combination of education and relevant experience may be considered.
- Strong business acumen and ability to interpret financial data and make strategic decisions.
- Leadership experience building and developing high-performing teams.
- Outstanding communication skills for working with staff, clients, and stakeholders.
- Strong organizational skills and ability to prioritize competing demands in a fast-paced environment.
- Problem-solving skills and ability to develop effective solutions.
- Proficiency with practice management software and Microsoft Office applications.
- Adaptability and resilience in changing-priority and high-pressure situations.
- Genuine passion for veterinary medicine and commitment to exceptional animal care.
- Attention to detail regarding compliance, record-keeping, and operational procedures.
Nice To Haves
- Bachelor's degree in business or a related field preferred.
- Certified Veterinary Practice Manager (CVPM) designation is a plus.
- Experience with veterinary practice management software, preferably Avimark.
Responsibilities
- Lead and motivate the hospital team by communicating objectives, recognizing achievements, providing constructive feedback, and fostering a positive culture.
- Oversee daily hospital operations, optimize workflows, manage schedules, and implement systems that improve efficiency and client satisfaction.
- Manage budgets, oversee revenue, provide accurate financial reporting, and identify growth opportunities.
- Recruit, train, and mentor support staff and encourage their professional development.
- Maintain a client-centered environment and address client concerns with empathy and professionalism.
- Work closely with the veterinary medical team to support hospital operations and culture.
- Maintain compliance, record-keeping, and operational procedures.
Benefits
- Competitive salary and comprehensive benefits package.
- Ongoing professional development and leadership training opportunities.
- Guidance and resources from a supportive regional management team.
- Collaborative work environment with dedicated veterinary professionals.
- Career advancement pathways within the growing organization.
- Work-life balance initiatives.
- Four-day work week with 10-hour shifts and three days off each week.
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Manager
