Veterinary Hospital Manager II

VCA Animal Hospitals•Latham, NY

About The Position

VCA Shaker Animal Hospital is a multi-doctor, AAHA-accredited progressive general practice in Latham, New York. The Hospital Manager works under the guidance of the Regional Management team and in partnership with the Medical Director to perform a wide range of administrative activities for the practice. The role builds and engages effective teams, mentors staff, and oversees business operations and facility maintenance while supporting business growth, profitability, high-quality patient care, and exceptional client service. The successful candidate brings personnel and financial management experience, business-development skills, and strong operational acumen. The annualized base salary typically ranges from $80,000 to $85,000, based on experience and credentials, with bonus potential. A comprehensive benefits package is offered.

Requirements

  • At least 2 years of experience managing teams and overseeing business operations, including budgeting, KPIs, and staffing.
  • Proven ability to hire, coach, and develop high-performing teams.
  • Familiarity with marketing, client engagement, and driving business growth.
  • Strong communication skills, including clear, empathetic, and confident communication across all levels.
  • Ability to manage competing priorities in a fast-paced, service-oriented environment.
  • Passion for people, pets, and building a positive workplace culture.
  • Interpersonal and organizational skills that support excellent patient care and customer service.
  • Experience in personnel management, financial management, business development, and co-leadership.

Responsibilities

  • Build and engage effective teams; hire, coach, mentor, and develop staff.
  • Oversee the practice’s business operations, including budgeting, KPIs, and staffing.
  • Oversee maintenance of the facility.
  • Support business growth and profitability through marketing, client engagement, and business development.
  • Partner with the Medical Director and work under the guidance of the Regional Management team.
  • Support the hospital’s mission of delivering high-quality patient care and exceptional client service.
  • Help sustain a positive workplace culture and maintain high standards of veterinary care.

Benefits

  • Competitive compensation with bonus potential.
  • Medical insurance.
  • Dental insurance.
  • Vision insurance.
  • Paid vacation and sick days.
  • 401(k).
  • Employee pet discounts.
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