Veterinary Front Desk and Client Service Representative
About The Position
Tolland Veterinary Hospital is seeking an experienced Veterinary Receptionist for a full-time position. We're a privately owned practice offering $19–$23/hr, a 401(k) match, a CE allowance, and zero overnights or late-night emergency shifts. If you want a low-drama, supportive, family-feel environment where your skill is respected, apply today! Without corporate metrics driving us, we focus on taking care of our team so they can take better care of our patients and clients. If you're friendly, compassionate, and dependable, and want to be valued as a person and not just an employee, we'd love to hear from you.
Requirements
- Veterinary reception or medical front-desk experience (required)
- Strong hospitality skills and a genuine love of animals and their people
- Excellent communication, organization, and multitasking skills
- Empathy and a calm, reassuring presence
- A dependable, positive, team-first attitude
Responsibilities
- Welcome clients and pets warmly, and handle check-in and check-out
- Answer multi-line phones, respond to emails, and schedule appointments
- Update records in our practice management software and process payments
- Handle prescription and food refill requests
- Keep clients informed and work closely with doctors and technicians
- Bring calm and compassion to stressful or emotional visits
Benefits
- $19–$23/hr, based on experience
- 401(k) with company match
- CE allowance
- Generous PTO and holiday pay
- Discounts on care and products for your own pets
- No overnight shifts or on-call emergency hours
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
