Overnight Veterinary Receptionist

BluePearl • Portland, OR

1d • Onsite

About The Position

BluePearl Pet Hospital in the NE Portland, OR area is looking for a full-time, Overnight Veterinary Client Service Coordinator (Receptionist) to join our incredible team! Our ER/ICU is open 24/7/365 and includes holidays. This is not your average front desk job. This is fast-paced medicine, critical thinking, teamwork, emotional intelligence, client advocacy, and being part of something bigger. We’re looking for someone who can juggle phones, triage flow, emotions, and appointments like a pro, understands veterinary ER/Urgent Care culture, loves a non-static environment where no two shifts are the same, and wants a supportive culture and opportunity for growth. The hospital is built around respect, teamwork, inclusivity, humor when appropriate, and compassion for both clients and coworkers. You’ll work alongside an exceptionally skilled team in Emergency/ICU, Critical Care, Surgery, and Internal Medicine, and you’ll be supported by 5 VTS team members, experienced CVTs, strong assistants and CSR teams, and leaders who believe in mentorship, teaching, and helping veterinary medicine move forward. We know veterinary medicine is hard right now. We also know culture matters. That’s why we’ve worked hard to create a team that collaborates, supports each other, communicates openly, and still finds ways to laugh during difficult shifts. The vibe is high-level medicine without the ego, fast-paced without the toxicity, leadership that actually works beside you, and a team that values growth, accountability, and kindness, with occasional snacks, humor, and “you won’t believe what just happened” moments.

Requirements

• Experienced Veterinary Receptionist from an Urgent Care, ER, or large General Practice
• Thrives in organized chaos
• Loves helping people during stressful moments
• Interested in career growth
• Wants to be a part of incredible veterinary medicine
• Self-motivated
• Compassionate under pressure
• Organized chaos coordinators
• Strong communicators
• Team-focused
• Adaptable
• Passionate about client experience and patient care
• Unrestricted, current authorization to work in the U.S. and not require future sponsorship for an employment-based green card.

Nice To Haves

• Cornerstone
• Instinct
• ER Express

Responsibilities

• Juggling phones, triage flow, emotions, and appointments
• Providing client advocacy
• Working in a fast-paced medicine environment
• Critical thinking
• Teamwork
• Emotional intelligence
• Client service

Benefits

• Medical, Dental & Vision
• Employer-paid STD, LTD & Life Insurance
• CE Allowance + Licensing Fees
• Annual Merit Increases
• Career Leveling Opportunities
• $200 Uniform Credit
• Evening Shift Differentials
• Mental Health Support (12 FREE therapy sessions via Talkspace)
• BluePearl Health & Wellbeing Resources
• EAP
• Onsite Wellness Ambassadors
• Free access to VETgirl
• Thousands of CE videos through BluePearl University
• Trupanion Pet Insurance (BluePearl pays 50% of premiums & deductibles!)
• Accrual PTO
• 48 hours Floating Holiday Pay
• Supplemental Benefits

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed