Veterinary Care Coordinator

Brother Wolf Animal Rescue Inc•Woodfin, NC

About The Position

The Veterinary Care Coordinator supports the medical department’s daily operations in a shelter environment. The role coordinates spay/neuter surgeries and other veterinary care for shelter animals, maintains accurate animal demographic and medical records, and serves as a central communication point for veterinary staff, partner clinics, and other departments. The position also assists with animal care, medical treatment plans under the direction of Brother Wolf’s Veterinarian, appointments and animal transportation, department administration, supply inventory, and vendor invoices. The coordinator is expected to handle animals humanely and uphold Brother Wolf’s mission, vision, and core values. Availability is required five days per week between 9:00 a.m. and 5:00 p.m.; days and hours vary according to organizational needs and may include weekends and holidays. Working conditions may include working alone, indoors or outdoors in varying weather, frequent interruptions, and some evening or weekend meetings and classes.

Requirements

At least 2 years of prior experience working in the animal medical field; shelter experience is preferred.
Familiarity with diseases common to dogs and cats.
Familiarity with preventive, therapeutic, and diagnostic veterinary treatment of domestic animals.
Knowledge of contemporary shelter medicine, clinic maintenance techniques, and accepted sanitary practices.
Comfort and ability to work with animals of unknown disposition, animals with medical or other problems, and animals exhibiting aggressive tendencies.
Valid driver’s license for driving company vehicles as needed.
Excellent interpersonal, communication, and customer service skills.
Ability and initiative to work with minimal supervision and direction.
Maturity, excellent judgment, and a professional appearance.
Ability to read, write, and understand English.
Ability to walk and/or stand throughout a normal workday and to bend and squat.
Physical ability to engage in repetitive motions of the legs, arms, and hands, and to hear and see clearly.
Physical ability to push up to 150 pounds and carry up to 50 pounds regularly and independently throughout a regular workday.
High school graduation required.
Allergic conditions that may be aggravated by handling or working with animals may be a disqualification.

Nice To Haves

Prior experience working in an animal medical field in a shelter environment.

Responsibilities

Provide daily care to shelter animals housed on-site during the day.
Monitor the medical department email and voicemail during assigned work hours and ensure messages receive prompt, effective responses from medical staff.
Create and maintain animal profiles by regularly updating and auditing demographic and medical information.
Assist with implementing and managing medical care and treatment plans for animals under the guidance and direction of Brother Wolf’s Veterinarian.
Schedule veterinary care and spay/neuter appointments at outside veterinary offices and maintain beneficial relationships with local veterinary offices.
Assist with transporting animals to and from veterinary appointments.
Support the administrative operations of the medical department, ensuring accuracy, efficiency, and compliance.
Keep the medical department and related storage areas clean, sanitary, and organized.
Restock veterinary supplies, conduct regular inventory counts, and request orders as needed.
Review shelter animal invoices for accuracy and submit payments to external veterinary vendors.
Treat all animals humanely, properly, and compassionately.
Uphold Brother Wolf’s mission, vision, and core values.
Fill in for other areas and perform other tasks or functions as needed.