About The Position

New Baltimore Animal Hospital is hiring a full-time Veterinary Assistant/Veterinary Receptionist for a hybrid role combining front-desk and patient-care duties. The position pays $16–$17 per hour, based on experience, and has a three-day workweek. The hospital describes its workplace as a well-managed practice with a flexible but steady schedule, emphasis on work-life balance and employee well-being, and opportunities for personal and professional growth. Team perks include birthday celebrations, occasional team lunches, and working with a variety of animal patients and their owners. Responsibilities may vary according to hospital needs and the employee’s experience, training, certifications, credentials, and assigned duties. The hospital and Vetcor state that diversity, equity, and inclusion are core values. They are committed to an inclusive and equitable working and learning environment where employees can be themselves, feel a sense of belonging, and reach their potential.

Requirements

  • Bring creative ideas, critical thinking, and a drive to do the best work.
  • Have a passion for pets and veterinary care.
  • Have excellent listening and communication skills with clients and coworkers.
  • Be willing to grow professionally and encourage the growth of others.
  • Be comfortable with fast-moving days and occasional challenging animal handling situations.
  • Have a positive, team-first attitude.

Nice To Haves

  • Previous veterinary, animal care, or customer service experience is a plus.

Responsibilities

  • Greet clients and patients warmly and help visits start smoothly.
  • Answer phones, schedule appointments, and check clients in and out.
  • Assist veterinarians and technicians with patient care, handling, and restraint.
  • Keep exam rooms and treatment areas clean, stocked, and ready.
  • Communicate clearly with clients and the veterinary team.
  • Help wherever needed, from the front desk to the treatment area, to keep the day running smoothly.

Benefits

  • 401(k) matching and Roth Retirement Savings Plan
  • Flexible Spending Account (full-time only)
  • 529 Savings Plan
  • Tuition support
  • Referral bonus program
  • Health insurance, including medical, dental, and vision (full-time only)
  • Supplemental insurance options, including accident, critical illness, hospital, short- and long-term disability, legal plan, and life insurance for employees and eligible dependents (full-time only)
  • Up to three weeks of full pay for the birth or adoption of a child after one year of service (full-time employees only; does not apply in states with paid family leave programs)
  • Sick time and paid time off
  • Free or discounted lab work for employee pets
  • Pet discounts on services and products
  • Pet food discount program
  • Quarterly team rewards bonus program
  • State veterinary technician license reimbursement
  • VTNE exam fee reimbursement
  • Professional development opportunities
  • Continuing education allowance
  • Uniform allowance
  • Six paid holidays (full-time only)
  • Employee Assistance Program
  • Employee discount program
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