Veterinary Account Manager

Roo

7d • $75,000 - $127,000

About The Position

Roo is a technology-powered veterinary staffing platform connecting veterinarians, technicians, and assistants with animal hospitals for relief work and hiring opportunities. The Veterinary Account Manager builds and maintains relationships with veterinary professionals, serves as their primary contact and advocate, identifies risks that could lead to churn, and helps grow company revenue. The role uses booking data, engagement signals, and CRM insights to understand each veterinarian’s needs, identify changes early, and prioritize account-management work. It also represents Roo in person at veterinary events, community programs, and conferences. The supported territory requires the employee to be located in a Central, Pacific, or Mountain time zone. Compensation varies by geographic tier and is eligible for variable compensation of up to 15% based on performance.

Requirements

• Be located in a Central, Pacific, or Mountain time zone to support the territory.

Responsibilities

• Build genuine relationships with veterinarians and serve as their primary Roo contact.
• Advocate for veterinarians when decisions affect them and help resolve issues.
• Identify account risks early and take action to prevent churn.
• Contribute directly to revenue growth.
• Use booking data, engagement signals, and CRM insights to understand accounts, detect changes, and prioritize work.
• Represent Roo at veterinary events, community programming, and conferences.

Benefits

• Accelerated growth and learning potential.
• Stipends for home office setup, continuing education, and monthly wellness.
• Comprehensive health benefits; for US employees, the base medical plan is covered at 100%, with optional premium buy-up plans. Canadian employees receive benefits through Rippling EOR.
• 401(k) for US employees; Registered Retirement Savings Plans (RRSPs) and Tax-Free Savings Accounts (TFSAs) for Canadian employees.
• Unlimited paid time off.
• Paid maternity, paternity, and reproductive care leave.
• Birthday and anniversary gifts.
• Opportunity for domestic travel, including regional team-building events.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed