Veteran Service Assistant

U.S.VETS•Inglewood, CA
•$22 - $24•Onsite

About The Position

The Veteran Service Assistant reports directly to the Veteran Service Coordinator or Lead Veteran Service Assistant at the designated U.S.VETS site. The role assists with the daily implementation of basic residential services for veterans served at the facility, helping maintain a safe, clean, sober, and therapeutic community environment. The position also supports clients with routine daily living activities and performs related administrative duties.

Requirements

  • High school diploma or equivalent.
  • At least one year of experience with programs and homeless populations.
  • Good communication and interpersonal skills.
  • Ability to work collaboratively with residential staff.
  • Commitment to a client-centered philosophy and skill in creating and maintaining a sober environment.
  • Energetic, dedicated to the mission, and flexible.
  • Basic computer literacy.
  • Valid driver’s license.
  • If driving company vehicles, meet company insurance requirements and complete the provided driver training course.

Responsibilities

  • Assist in delivering basic services, including shelter, food, and hygiene services, to veterans at the facility.
  • Maintain communication with clinical staff and help sustain a harmonious, therapeutic community environment.
  • Assist with the delivery and handling of client mail.
  • Assist clients with moving into and out of the facility.
  • Prevent or de-escalate verbal and physical altercations and submit incident reports to the Veteran Service Coordinator or Lead Veteran Service Assistant.
  • Address client issues promptly to prevent interruption of services.
  • Communicate supply needs to the Veteran Service Coordinator or Lead Veteran Service Assistant, maintain supply inventory, and ensure proper storage.
  • Assist with facility maintenance and upkeep and ensure the facility is ready for inspections.
  • Assist with toxicology testing to promote a sober environment.
  • Implement safety and emergency procedures.
  • Assist the Veteran Service Coordinator with bed checks and room inspections to ensure a clean, safe, hazard-free environment.
  • Complete administrative documentation, including bed checks, inspections, incident reports, and client logs.
  • Facilitate routine daily living activities for clients.
  • Follow the site work order procedure.
  • Assist with weekly cleaning of client rooms and common-use areas.
  • Perform other duties as assigned.
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