Venue Technology Associate (SoFi Stadium)

Legends Global•Los Angeles, CA

10d•Onsite

About The Position

The Venue Technology Associate provides point-of-sale support for the Legends venue at SoFi Stadium. The role includes deploying and tearing down POS terminals, updating sales when needed, and administering and supporting company PCs, printers, and related equipment. Work may also include end-user support, PC and POS maintenance, upgrades, and configurations. The successful candidate is customer service-focused, able to work independently and flexibly, and comfortable in a fast-paced, dynamic environment with changing priorities.

Requirements

Knowledge of CAT5/6 crimping in different cable configurations, including making LAN cables.
Experience with Active Directory.
Solid analytical and problem-solving skills.
Ability to organize, manage, and complete multiple tasks efficiently and in a timely fashion.
Strong verbal and written communication skills and ability to establish and maintain effective working relationships with internal and external stakeholders.
Ability to adapt immediately to changes in the environment.
Highly effective oral presentation and written communication skills.
Working knowledge of Microsoft applications, including operating systems and office systems.
Ability to be on one's feet and walk long distances.
Ability to lift at least 50 lbs.

Nice To Haves

Experience with POS, preferably Oracle Micros POS.
An Associate’s degree is identified as ideal.

Responsibilities

Provide level 1 and level 2 support for point-of-sale system problems and escalate issues when necessary.
Deploy and tear down POS terminals and update sales when needed.
Administer and provide internal support for company PCs, printers, and related equipment.
Perform end-user support, PC maintenance, POS maintenance, upgrades, and configurations.
Initiate and implement improvements in areas of responsibility.
Conduct stadium walk-throughs to ensure systems are operational before and during events.
Replace defective hardware before, during, and after events.
Diagnose software, firmware, and hardware errors and breakage.
Maintain thorough knowledge of the organization and adhere to its standards and practices.
Practice safe work habits, follow safety policies, procedures, and regulations, and complete company-wide and job-specific safety training.