Venue Sales Associate
About The Position
The Venue Sales Associate serves as the initial point of contact for prospective rental clients and guides them through the sales process for private events at the Museum. The role supports MCASD’s mission and vision while managing inquiries, contracts, payments, client records, venue schedules, event logistics, vendor communications, sales reporting, and promotion of the rental program. The position works closely with the Director of Earned Revenue, the Events team, Venue Operations, Marketing Communications, clients, caterers, and vendors. This is a full-time, non-exempt position based in La Jolla, with a pay range of $23.53–$24.77 per hour. The associate may work alternate, part-time, or special-event shifts, including weekends and/or outside regular business hours, as needed. MCASD offers a collaborative work culture in which employees can support the arts while developing their professional knowledge, skills, and abilities. The La Jolla campus reopened in April 2022 following a five-year expansion that doubled the building’s overall size. The Museum presents contemporary art through its collection, exhibitions, public programs, and exhibition spaces. Employment is subject to professional reference checks and a criminal background check.
Requirements
- Exceptional interpersonal, sales, negotiation, and problem-solving skills, with the ability to thrive in a high-volume, fast-paced, client-facing environment.
- Demonstrated experience in rental sales and sales administration, including actively pitching services to prospective clients.
- Ability to understand client needs, recommend tailored solutions, negotiate pricing, and build lasting business relationships.
- Strong organizational skills and attention to detail, including the ability to manage an active pipeline of up to 50 leads and move opportunities from inquiry through closing.
- Proactive, adaptable, and results-driven approach.
- Strong oral and written communication skills and ability to manage competing priorities while maintaining professionalism and a high level of client service.
- Intermediate technical proficiency and proficiency with Microsoft Office, including Excel.
- Demonstrated accuracy processing cash and credit transactions.
- Bachelor’s degree and three years of recent, relevant experience, or equivalent education and experience.
- Professional references and criminal background check.
Nice To Haves
- Knowledge of or interest in art and/or the museum field.
Responsibilities
- Manage, respond to, and assign incoming leads in the database, ensuring timely follow-up, accurate tracking, and effective distribution.
- Generate rental-event contracts and manage follow-through, including payment, insurance, and invitation copy; communicate Museum policies to clients.
- Ensure timely and accurate receipt, processing, and documentation of event payments.
- Maintain accurate, current client records for confirmed events in the database.
- Work with the Events team to schedule and calendar rental events without conflicts with Museum events.
- Conduct informative site visits for prospective rental clients to showcase the venue and support sales conversion.
- Coordinate with internal stakeholders to document and communicate event details, including equipment requirements and vendor arrival schedules.
- Provide Marketing Communications with timely and accurate rental-event details for marketing initiatives and social media promotions.
- Serve as the primary point of contact for preferred caterers and vendors, answering general inquiries and facilitating communication.
- Assist with processing invoices and charges to the Events department.
- Assist with preparing and maintaining monthly sales reports to track performance, trends, successes, and growth opportunities.
- Enter rental bookings into the master calendar and oversee venue availability and calendar changes.
- Communicate client production requirements to Venue Operations to support event planning and execution.
- Conduct advance event walkthroughs with clients, assigned team members, and vendors to review logistics, production requirements, and event details.
- Assist the department Director with administering and maintaining the Museum’s exclusive catering program.
- Collaborate with the department Director to develop and implement marketing and advertising strategies for the rental program.
- Work alternate, part-time, or special-event shifts, including weekends and/or after regular business hours, as needed.
- Follow policies and procedures to ensure a safe work environment.
- Perform other duties as assigned.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
