Venue Registration

Waterfall Technology Consulting Partners•Phoenix, AZ
•Onsite

About The Position

Venue Registration Staff are being recruited to support a major basketball tournament in Phoenix, Arizona, in February 2027. This is a short-term employment opportunity for dependable, organized team players with strong communication skills and an interest in event operations. Staff will help provide a seamless, professional experience for attendees, event staff, and partners. Employees must live in the Phoenix metropolitan area or within a reasonable commuting distance of downtown Phoenix and have reliable transportation. They must be available for assigned shifts during the week of February 19–21, 2027, with possible additional hours for pre-event setup and post-event teardown. Assigned schedules may include evenings, weekends, and extended shifts.

Requirements

  • Reside in the Phoenix metropolitan area or within a reasonable commuting distance of downtown Phoenix.
  • Have dependable transportation and arrive on time for assigned shifts.
  • Be available for event setup, event days, and/or teardown, including evenings, weekends, and extended shifts as assigned.
  • Communicate clearly and professionally with attendees, supervisors, vendors, and fellow staff.
  • Demonstrate a friendly, helpful, and professional attitude when assisting guests.
  • Be able to stand and walk for extended periods; lifting and carrying requirements depend on the assigned position.
  • Follow instructions, work collaboratively, and adapt to changing event needs.
  • Follow venue policies, emergency procedures, crowd-control guidelines, and supervisor instructions.
  • Comply with the event's dress code, uniform, and identification requirements.
  • Complete assigned duties, attend required briefings, and promptly notify supervisors of scheduling issues.
  • Be legally authorized to work in the United States and complete required employment documentation.
  • Successfully complete a background check.

Nice To Haves

  • Prior experience in sporting events, conventions, hospitality, guest services, logistics, or event operations.

Responsibilities

  • Check in players, coaches, officials, guests, and event personnel.
  • Verify registrations, tickets, badges, and credentials.
  • Distribute event passes and registration materials.
  • Use tablets or registration software to update attendee records.
  • Troubleshoot registration discrepancies and direct complex issues to event management.
  • Maintain an organized registration desk during peak arrival periods.
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