REGISTRATION

SIGNATURECARE EMERGENCY CENTER MASTER•Garland, NC
•$18 - $20•Onsite

About The Position

The Registration Clerk obtains accurate patient demographic and financial information for registration and claim reimbursement. Registration personnel assist registered nurses and physicians with tasks delegated to them and within their scope of practice. The role is responsible for maintaining quality and cost effectiveness, supporting guest relations, and accurately explaining the admissions process to customers. This position is based at SignatureCare Emergency Center Garland in Garland, Texas. It is full-time, with day and night shifts, and pays $18.00–$20.00 per hour. The work takes place in a fast-paced emergency room. Holiday and weekend work may be required as needed.

Requirements

  • High school diploma or GED.
  • At least 1 year of experience.
  • Current BLS certification.
  • Strong oral and written communication skills.
  • Flexibility and a service-oriented approach.
  • Problem-solving ability, with the ability to intervene immediately and recognize when changing conditions require additional assistance.
  • Excellent computer skills.
  • Typing speed of at least 45 WPM.
  • Working knowledge of banking and cash-handling requirements.
  • Ability to stand, walk, and sit frequently, and to stoop, kneel, crouch, or crawl occasionally.
  • Ability to lift and/or move items using proper body mechanics and to ask for assistance when required.
  • Must submit to random drug screenings.

Responsibilities

  • Obtain accurate patient demographic and financial information for registration and claim reimbursement.
  • Assist RNs and physicians with delegated tasks within the role’s scope of practice.
  • Maintain quality, cost effectiveness, and good guest relations; explain the admissions process accurately to customers.
  • Maintain an accurate patient log for all patients seen in the Emergency Department.
  • Maintain the facility in clean working order in accordance with OSHA requirements and report equipment failures or deficiencies to the Nurse Manager.
  • Review company emails throughout every shift.
  • Accurately document incidents and report them to the Nurse Manager and physician on duty.
  • Monitor Registration supply needs and notify Lead Registration when necessary.
  • Provide excellent customer service and treat every staff member with courtesy and respect.
  • Multitask and maintain a positive attitude in challenging situations.

Benefits

  • Medical, dental, and vision plans with sliding-scale premiums.
  • 100% coverage for preventive health services.
  • HSA and FSA options.
  • Company-paid life insurance and long-term disability.
  • 401(k) contributions starting after 30 days, with a 100% match on the first 4% and full vesting after 3 years.
  • Employee discounts on travel, fitness, shopping, and more.
  • Paid time off.
  • Paid holidays.
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