Venue Support

Waterfall Technology Consulting Partners•Phoenix, AZ
•Onsite

About The Position

Venue Support Personnel will help deliver a seamless, professional, and memorable experience for attendees, staff, and event partners at a major basketball tournament in Phoenix, Arizona, in February 2027. This is a short-term employment opportunity. Personnel must reside within a reasonable commuting distance of downtown Phoenix, have reliable transportation, and be available for assigned shifts during the week of February 19–21, 2027. Additional hours may be available for pre-event setup and post-event teardown. Assigned shifts may include evenings, weekends, or extended hours.

Requirements

  • Reside in the Phoenix metropolitan area or within a reasonable commuting distance of downtown Phoenix.
  • Have dependable transportation and arrive on time for assigned shifts.
  • Be available for setup, event days, and/or teardown, including evenings, weekends, and extended shifts as assigned.
  • Communicate clearly and professionally with attendees, supervisors, vendors, and fellow staff.
  • Demonstrate a friendly, helpful, and professional attitude when assisting guests.
  • Be able to stand and walk for extended periods; lifting and carrying requirements depend on the assigned position.
  • Follow instructions, work collaboratively, and adapt to changing event needs.
  • Follow venue policies, emergency procedures, crowd-control guidelines, and supervisor instructions.
  • Comply with the event's dress code, uniform, and identification requirements.
  • Complete assigned duties, attend required briefings, and promptly notify supervisors of scheduling issues.
  • Be legally authorized to work in the United States and complete required employment documentation.
  • Successfully complete a background check.

Nice To Haves

  • Prior experience in sporting events, conventions, hospitality, guest services, logistics, or event operations is preferred but not required.

Responsibilities

  • Prepare the venue before games and scheduled activities.
  • Coordinate equipment, signage, supplies, and designated event areas.
  • Assist with venue walkthroughs and identify operational issues.
  • Direct staff and vendors to assigned locations.
  • Support event operations and respond to requests from tournament management.
  • Assist with post-event breakdown and venue readiness between sessions.
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