Venue Operations & Event Sales Coordinator

Boulder Jewish Community Center•Boulder, CO

About The Position

The Venue Operations & Event Sales Coordinator is the operational backbone of the Boulder JCC’s Venue & Events Department, providing business support, financial oversight, database administration, and client pipeline management. The coordinator works collaboratively with the Venue & Events Director and Operations Team and serves as the primary financial bridge between Venue & Events and the Finance Department. The role manages client account records and workflows and serves as a knowledgeable, welcoming contact for current and prospective clients. The position supports the full event process, from initial inquiry through final execution. It oversees event contracts, invoicing, billing, payment tracking, vendor agreements, budgeting, reconciliations, and department records. It also maintains event calendars and system data, supports reporting and workflow improvements, assists with tours and sales presentations, and occasionally covers daytime events as needed. This is a full-time, non-exempt salaried position. The stated compensation is $21.13–$22.86 per hour, commensurate with experience. An offer is contingent on successful completion of a background check.

Requirements

  • Bachelor’s degree in a related field or equivalent practical experience.
  • At least 2 years of experience in venue operations, administrative finance, or a similar capacity.
  • Proficiency with Microsoft Office Suite, especially Excel, and Google Suite applications.
  • Demonstrated quantitative and analytical skills.
  • Proven ability to maintain confidentiality of sensitive financial data.
  • Exceptional organization, attention to detail, prioritization, independent work, and ability to manage multiple workstreams simultaneously.
  • Strong collaborative mindset and proactive, reliable work ethic.
  • Excellent written, verbal, and interpersonal communication skills and commitment to high-level customer service and hospitality.
  • Passion for working in a community-centered environment.

Nice To Haves

  • Hands-on experience with Salesforce, Sage Intacct, or Streamspot.

Responsibilities

  • Oversee the event contracting and invoicing lifecycle, including accurate contract terms, timely execution, insurance compliance, and municipal permit clearance.
  • Manage client billing, payment tracking, accounts receivable follow-ups, and confidential financial data in accordance with Boulder JCC standards.
  • Oversee preferred caterer and vendor contracts, including active agreements, current certificates of insurance, and collection of Facility Maintenance Fees.
  • Partner with the Venue & Events Director and Finance Department to develop the annual department budget and align service pricing strategies.
  • Monitor monthly revenue, expenditures, and budget variances with staff, and ensure revenue is on track and departmental purchasing follows guidelines.
  • Conduct regular reconciliations between Salesforce and Sage Intacct with the Finance Department.
  • Respond to client, prospective client, and visitor inquiries about Boulder JCC facilities, rentals, and capabilities.
  • Maintain complete, audit-compliant physical and electronic client records in accordance with state and federal regulations.
  • Assist leadership with staff scheduling, training logistics, and cross-departmental administrative support.
  • Maintain master event calendars and accurate, standardized data across systems.
  • Partner with Data Management to develop custom Salesforce reports and templates and optimize departmental workflow technology.
  • Evaluate current and emerging software solutions with Operations and Finance to improve operational efficiency.
  • Lead or support prospective client tours, sales presentations, and live-streamed event client management.
  • Occasionally provide coverage for daytime Venue & Events Department events as needed.

Benefits

  • Health insurance, including medical, dental, and vision coverage.
  • Access to a health savings account (HSA) with generous employer contributions.
  • 403(b) retirement savings plan with immediate vesting and an employer match up to 4%.
  • Voluntary disability, life, and accident insurance.
  • Substantial staff discounts.
  • Plentiful time off, including vacation, sick leave, and holidays, as well as a full week off during Thanksgiving.
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