Vendor Onboarding Specialist

City National Bank • San Diego, CA

3d

About The Position

This position is part of City National Bank’s Vendor Management Office and is responsible for enterprise-wide third-party risk onboarding evaluations and management services. It supports business units across CNB and its affiliates with onboarding and renewing third-party engagements, while working to expedite and simplify the process for internal stakeholders. The Vendor Management Office supports the bank’s third-party risk management framework.

The specialist coordinates onboarding requests, assesses whether risk assessments are needed, and partners with Vendor Risk Specialists, Strategic Sourcing, and other internal teams. The role also monitors onboarding progress, reports against Key Risk Indicators, analyzes vendor and contract data, documents process improvements, and trains colleagues on onboarding practices and policies. The position supports program enhancements and other assigned duties.

Requirements

• Bachelor's degree or equivalent.
• At least 4 years of third-party risk management experience in the financial services industry, including conducting risk assessments and reporting on KRIs.
• At least 3 years of experience identifying risks and controls, appropriately scoping assessments, and performing assurance testing.
• At least 2 years of experience working with a GRC system, including continuous improvement of the system and process.

Nice To Haves

• Comprehensive knowledge of third-party risk management processes and methodologies.
• Comprehensive knowledge of the third-party risk management lifecycle, including planning, due diligence, contracts, ongoing monitoring, and termination.
• Experience with third-party risk management or Governance, Risk and Compliance (GRC) systems.
• Experience with contracts, including master service agreements, statements of work, and license agreements.
• Industry-recognized third-party risk management or vendor management certification.
• Six Sigma certification.
• Experience assessing cloud servicing arrangements.
• Strong project management skills, including organizing, planning, reporting, documenting, and driving tasks to closure.
• Strong analytical skills and ability to work with data and draw conclusions.
• Excellent oral and written communication skills, including communicating with all levels of management and producing detailed and executive-level documentation.
• Advanced knowledge of Microsoft Office tools, particularly Excel and PowerPoint.

Responsibilities

• Facilitate third-party risk onboarding requests, including initial analysis of whether a risk assessment is required and coordination between Vendor Risk Specialists and Strategic Sourcing.
• Serve as a business unit liaison to understand strategic priorities and potential new supplier services or engagements.
• Coordinate with internal stakeholders, including Information Security, Enterprise Risk Management, Business Continuity, Enterprise Procurement, Data Governance, Legal, and Disaster Recovery, to facilitate provider onboarding.
• Document streamlined onboarding paths, including vendor registration and minimum documentation requirements.
• Identify opportunities to streamline onboarding and improve the stakeholder experience.
• Review requests for new and renewal contracts and coordinate initial communications to develop a plan to expedite contract signing.
• Measure and monitor supplier onboarding progress and report against established Key Risk Indicators.
• Support the preparation and documentation of reports as needed.
• Analyze vendor and contract data and draw conclusions.
• Promote the purpose of the third-party onboarding process throughout the organization.
• Train CNB and subsidiary colleagues on onboarding best practices and relevant third-party risk management policies and procedures.
• Escalate and help resolve issues such as delays, significant gaps, or uncooperative parties.
• Support ad hoc projects related to program enhancements, process improvements, and other functions.
• Perform other duties as assigned.

Benefits

• Medical, dental, and vision coverage, available the first of the month following the start date.
• 401(k) company matching contribution.
• Tuition reimbursement and other internal upskilling and training resources.
• Vacation, sick, and volunteer time.
• Fertility benefits and cancer, diabetes, and musculoskeletal support programs.
• Career mobility support from a dedicated recruitment team.
• Colleague Resource Groups for networking and community engagement.
• Eligible for bonus and/or commissions.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level