Vendor Billing Reconciliation Specialist
About The Position
Waste Harmonics Keter is seeking a detail-oriented and highly motivated Vendor Billing Reconciliation Specialist to join their team in Victor, NY. This role is responsible for reviewing vendor invoices, investigating billing discrepancies, reconciling supporting documentation, and working directly with vendors and internal teams to resolve issues. The ideal candidate is someone who enjoys problem-solving, working with numbers and data, and digging into details to understand and resolve discrepancies. A background in accounting, billing, accounts payable, customer service, vendor management, operations, or a related field is helpful, but not required. This position will work closely with Customer Operations, Partner Operations, and Accounts Payable and may also provide support on various Partner Operations activities as business needs arise.
Requirements
- High School diploma or equivalent combination of education and work experience.
- 1–3 years of experience in customer service, vendor management, operations, billing, accounts payable, or a related field.
- Experience reading, processing, reviewing, and/or reconciling invoices.
- Proficiency with Microsoft Office Suite, including Excel, Word, and Outlook.
- Strong attention to detail and ability to identify discrepancies and inconsistencies.
- Strong research, analytical, and problem-solving skills.
- Good mathematical skills, including the ability to calculate percentages, fees, rates, and other billing-related amounts.
- Strong written and verbal communication skills.
- Ability to work effectively in a collaborative, team-oriented environment.
Nice To Haves
- Experience in waste management, facilities management, transportation, logistics, or field services.
- Previous experience working with vendors or external business partners.
- Background or coursework in accounting, finance, billing, or accounts payable.
- Experience working with NetSuite or other ERP systems.
Responsibilities
- Review vendor invoices flagged with discrepancies to identify the source of the issue and determine the appropriate resolution.
- Review supporting documentation across multiple platforms and systems to research, investigate, and resolve billing questions.
- Reconcile invoice information, service details, rates, fees, and other supporting documentation to ensure billing accuracy.
- Generate transactions within internal systems to facilitate accurate and timely invoice processing.
- Communicate with vendors regarding disputed charges, billing discrepancies, and questions related to invoices.
- Research and resolve discrepancies while maintaining accurate documentation of findings and resolutions.
- Collaborate cross-functionally with Customer Operations, Partner Operations, and Accounts Payable to resolve billing and operational issues.
- Assist Partner Operations with additional activities as needed, which may include collecting service days or account information from vendors, obtaining delivery confirmations for new client implementations, confirming cancellations during customer offboarding, and other operational support.
- Maintain professional and effective communication with external vendors and internal stakeholders.
- Identify recurring issues and opportunities to improve billing accuracy and operational processes.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
