Benefit Billing and Reconciliation Specialist

Hilb Group • Mansfield, MA

11d • $24 - $25 • Hybrid

About The Position

The Hilb Group is seeking a motivated and ambitious Benefit Billing and Reconciliation Specialist for its Mansfield, Massachusetts agency. This hybrid position focuses on processing billing accurately, resolving billing and payment inquiries, maintaining agency management system records, and communicating with internal account contacts and insurance carriers. The ideal candidate is organized, able to prioritize, works well with a team, and is motivated to succeed.

Requirements

• Strong mathematical and analytical skills.
• Proficiency in Microsoft Excel.
• Experience with accounting or billing systems.
• Strong communication skills and attention to detail.
• Proficiency in AMS and Excel.

Nice To Haves

• Prior billing or accounting experience in a professional services environment.

Responsibilities

• Prepare and issue accurate, itemized statements, invoices, and fee requests, including premium financing requests.
• Respond to Accounts Receivables, Payables, Account Representatives, and Producers regarding billing discrepancies, premium payments, and invoice details.
• Update agency management systems to maintain accurate client billing records and documentation.
• Communicate with in-house account contacts and insurance carriers to resolve outstanding balances or payment issues.

Benefits

• Company-paid life insurance, long-term disability, and short-term disability.
• Medical, dental, vision, and FSA/HSA plans.
• 401(k) with company match.
• Additional voluntary benefits, including critical illness, accident insurance, hospital indemnity, supplemental life insurance, legal and identity protection, and pet benefits.
• Generous PTO.
• An awesome team of professionals.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed