Research and Reconciliation Specialist

AEG Vision • Alton, IL

14d

About The Position

The Research and Reconciliation Specialist coordinates Lockbox and EFT payments from third-party insurance carriers and patients for payment posting. The role handles daily batching of Lockbox and EFT activity across multiple Tax IDs and cash accounts, locates remittances on multiple websites, and ensures timely daily handoff to Payment Posters. The specialist tracks and reports personal KPI data weekly using the Deposit Portal and develops expertise in payment activity to serve as a department and company resource.

The position also supports the RCM Manager with special projects, communicates system, site, and billing company issues to the REM Manager in a timely manner, and helps retail units with billing questions. The specialist recommends efficiency, process, quality, cost-saving, and profitability improvements within the department and across the organization.

Requirements

• High school diploma, GED, or equivalent.
• One year of accounts receivable experience with third-party billing.
• Knowledge of insurance billing processes.
• Entry-level personal computer skills in MS Windows, Word, and Excel.
• Effective verbal and written communication skills, including the ability to communicate with coworkers and prepare concise, accurate reports.
• Demonstrated ability to work successfully in a team environment and prioritize the good of the team over individual interests.

Responsibilities

• Coordinate Lockbox and EFT payments from third-party insurance carriers and patients for payment posting.
• Batch daily Lockbox and EFT activity for multiple Tax IDs and cash accounts.
• Visit multiple websites to locate remittances.
• Ensure the timely daily handoff of payment activity to Payment Posters.
• Maintain and report personal KPI data weekly to the Manager using the Deposit Portal.
• Develop expertise in payment activity and serve as a resource for departmental and company questions about it.
• Assist the RCM Manager with special projects as needed.
• Communicate system, site, and billing company issues promptly to the REM Manager to support management oversight and resource planning.
• Answer billing questions from retail units.
• Recommend efficiency and process improvements that support quality, cost savings, or profitability within the department or across the organization.

Benefits

• 401(k) with match
• Medical, dental, life, short-term disability, and long-term disability benefits
• Vision Service Plan
• Employee vision discount program
• HSA/FSA
• PTO
• Paid holidays

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED