Reconciliation Specialist

Ōnin Group•Birmingham, AL

3d•Onsite

About The Position

The Reconciliation Specialist joins The Ōnin Group’s Home Office in Birmingham, Alabama, supporting billing accuracy and the Managed Services team. The role investigates billing discrepancies, reconciles data between internal systems and client Vendor Management Systems (VMS), and works with internal teams to resolve issues. It also supports system updates, client account coordination, and operational processes. The ideal candidate is detail-oriented, curious, organized, and enjoys problem solving.

Requirements

Strong attention to detail, analytical thinking, and problem-solving skills.
Excellent communication and active listening skills.
Strong organizational skills and the ability to manage multiple priorities.
Proficiency in Microsoft Office Suite, Google Workspace, and Excel.
Comfort learning new software and working across multiple systems.
Ability to work independently and collaboratively with others.
High school diploma or equivalent required.

Nice To Haves

Experience with data entry, administrative support, billing, or similar work.
MSP, VMS, or staffing industry experience.

Responsibilities

Review billing reports, identify discrepancies, and resolve issues involving bill rates, missing time, and inaccurate information.
Reconcile data between internal systems and client Vendor Management Systems (VMS).
Identify recurring errors and recommend improvements to prevent future issues.
Collaborate with Partnership Specialists and servicing branches to resolve billing and operational issues.
Assist with pay rate, bill rate, and hour corrections, data entry, and account maintenance.
Identify opportunities to streamline workflows and improve accuracy.
Work across departments, learn new systems, and cross-train to support additional Partnership Specialist and client payment allocations.