Vehicle Sales Representative - Used Truck Center

Ryder Supply Chain Solutions • Pomona, CA

1d • Onsite

About The Position

The Vehicle Sales Representative (VSR) is the frontline sales agent for Ryder Vehicle Sales. The role works across Sales, Marketing, Operations, and Asset Management to meet sales projections, maximize proceeds, and provide high-level customer service. The representative sells vehicles in person, online, and by phone; supports marketing and customer-retention efforts; manages vehicle inventory and related records; and helps maintain sales compliance and the appearance and security of the inventory. The position is located at the Used Truck Center in Pomona, California, and is scheduled Monday through Friday, 8:00 a.m. to 5:00 p.m. The role is paid hourly and weekly.

Requirements

• High school diploma or GED.
• One to three or more years of sales and/or customer service experience.
• Strong computer skills, including Microsoft Word, Excel, and advanced Internet skills.
• High energy, self-motivation, and the ability to work independently with minimal supervision.
• Ability to drive multiple projects to successful completion.
• Ability to multitask, stay organized, and manage time effectively.
• Goal-oriented, assertive, and driven to achieve results; able to deal with ambiguity.
• Strong verbal and written communication skills.
• Ability to establish and maintain professional relationships across organizational levels, including with peers, work groups, customers, and supervisors.
• Flexibility and self-direction to excel in a fast-paced environment.
• Strong attention to detail and follow-up practices.
• Ability to work effectively with the general public and customers.
• Ability to work independently and as part of a team.

Responsibilities

• Serve as the frontline sales representative for Vehicle Sales in person, online, and by phone.
• Execute the Used Truck Center marketing plan, including product selection for periodicals, trade associations, and industry-specific campaigns.
• Coordinate outbound marketing, including phone calls, marketing mailers, and thank-you cards.
• Act as a liaison between Asset Management, Rental, and Lease product lines.
• Maintain accurate and complete information in the Lead Tracker database.
• Understand the used-vehicle marketplace and local competitors.
• Cover for the Vehicle Sales Manager at the assigned and other locations when required by business needs.
• Structure and sell ancillary products, including financing and extended warranties, to meet customer needs and Ryder’s expectations.
• Develop relationships with existing customers and support customer retention through available communication channels and resources.
• Install sold signs and mark vehicles as directed.
• Maintain the UTC website’s content and data accuracy and provide feedback for its development.
• Manage vehicle inventory movement within the UTC area of operations, including off-site and satellite locations.
• Maintain the inventory key-tracking system for vehicle management and security.
• Maintain vehicle quality and appearance through washing, detailing, and the vehicle exercise program.
• Perform weekly yard checks and provide required documentation for off-site locations.
• Occasionally drive trucks within UTC boundaries to align inventory.
• Manage unit files and sales records, including titling, licensing, and legal sale documents.
• Manage mandatory compliance requirements, including Sarbanes-Oxley and the Safety STAR Program, and related company communications and initiatives.
• Maintain the cash log and collect funds accurately and promptly.
• Manage UTC supply inventory.
• Maintain vehicle sales compliance with local, state, federal, and other regulatory agencies.
• Increase location sales by assisting with all aspects of the sales process.
• Maximize proceeds from vehicles sold by improving retail activity and maximize sale time by providing sales support to the Vehicle Sales Manager.
• Support customer retention and reach out to new and existing customers.
• Maintain required Sarbanes-Oxley compliance and a neat, orderly work environment throughout the UTC.
• Perform other duties as assigned.

Benefits

• Comprehensive medical, prescription, dental, vision, life insurance, and disability insurance options for full-time employees.
• Paid time off for vacation, illness, bereavement, family leave, and parental leave.
• Tax-advantaged 401(k) retirement savings plan.
• 401(k) employer match.
• Discount on shares.
• Position may be eligible for an annual bonus, commission, and/or long-term incentive plan.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED