Vehicle Sales Representative - Used Truck Center

Ryder • Pomona, CA

3d • Onsite

About The Position

The Vehicle Sales Representative (VSR) is the frontline sales agent for Vehicle Sales, working across Sales, Marketing, Operations, and Asset Management to meet sales projections, maximize proceeds, and provide high-level customer service. The role supports sales and marketing activities, inventory management, and administrative compliance at a Used Truck Center in Pomona, California. The schedule is Monday through Friday, 8:00 a.m. to 5:00 p.m., with hourly pay paid weekly. The position may require covering for the Vehicle Sales Manager at the assigned or other locations as business needs require. Occasional truck driving within the Used Truck Center boundaries is also part of the role.

The VSR executes marketing plans and outbound marketing, maintains accurate lead and inventory records, sells ancillary finance and extended-warranty products, and builds customer relationships. The role also supports vehicle presentation and security, manages sales documentation and compliance, and helps improve sales, proceeds, customer retention, and productivity. Ryder describes its culture as built on respect, collaboration, innovation, and safety, with opportunities to grow and make an impact.

Requirements

• High school diploma or GED.
• One to three or more years of sales and/or customer service experience.
• Strong computer skills, including Word, Excel, and advanced Internet skills.
• Able to work independently with minimal supervision.
• High energy, self-motivated, and self-directed.
• Ability to drive multiple projects to successful completion.
• Able to multitask and remain highly organized, with excellent time-management skills.
• Goal-oriented, driven to achieve results, assertive, and able to handle ambiguity.
• Strong verbal and written communication skills.
• Ability to build and maintain professional relationships across organizational levels, including peers, work groups, customers, and supervisors.
• Flexible and self-driven in a fast-paced environment.
• Detail-oriented with excellent follow-up practices.
• Proven ability to work effectively with the general public and customers.
• Ability to work independently and as part of a team.

Responsibilities

• Serve as the frontline sales representative for vehicle sales in person, online, and by phone.
• Execute the Used Truck Center marketing plan, including selecting products for periodicals, trade associations, and industry-specific campaigns.
• Coordinate outbound marketing efforts such as phone calls, mailers, and thank-you cards.
• Act as a liaison among Asset Management, Rental, and Lease product lines.
• Maintain the accuracy and content of the Lead Tracker database.
• Maintain an understanding of the used-vehicle marketplace and local competitors.
• Cover for the Vehicle Sales Manager at the assigned or other locations when required by business needs.
• Structure and sell ancillary finance and extended-warranty products to meet customer needs and company expectations.
• Develop relationships with existing customers using available communication channels and resources to meet or exceed retention goals.
• Install sold signs and mark vehicles as directed.
• Manage the effectiveness and accuracy of Used Truck Center website content and data, and provide development feedback.
• Manage vehicle inventory movement within the Used Truck Center's area of operations, including offsite and satellite locations.
• Maintain the inventory key-tracking system for inventory management and vehicle security.
• Maintain vehicle quality and appearance through washing, detailing, and the vehicle exercise program.
• Conduct weekly yard checks at offsite locations and complete required documentation.
• Occasionally drive trucks within Used Truck Center boundaries to align inventory.
• Manage unit files and sales-recording systems, including titling, licensing, and legal sale documents.
• Manage mandatory compliance requirements, including Sarbanes-Oxley and the Safety STAR Program and related company communications or initiatives.
• Maintain the cash log and collect funds accurately and promptly.
• Manage Used Truck Center supply inventory.
• Maintain vehicle-sales compliance with local, state, federal, and other applicable regulatory agencies.
• Increase location sales by assisting with all aspects of the sales process.
• Maximize proceeds for vehicles sold by improving retail activity.
• Maximize sale time by providing sales support to the Vehicle Sales Manager.
• Improve customer retention by enhancing the sales process and contacting new and existing customers.
• Maintain required Sarbanes-Oxley compliance at the location.
• Maintain a neat and orderly work environment to maximize productivity.
• Perform other duties as assigned.

Benefits

• Comprehensive medical, prescription, dental, vision, life insurance, and disability insurance options for full-time positions.
• Paid time off for vacation, illness, bereavement, family leave, and parental leave.
• Tax-advantaged 401(k) retirement savings plan.
• 401(k) employer match.
• Discount on shares.
• Competitive pay and a full benefits package.
• The position may be eligible for an annual bonus, commission, and/or long-term incentive plan, depending on level or type.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED