Vehicle Operations Specialist (New Location Opening!)

Lucid Motors•Highland Park, IL

9h•Onsite

About The Position

Lucid is hiring a Vehicle Operations Specialist for its new Highland Park Studio at 1200 Old Skokie Valley Road, Highland Park, Illinois, planned to open in early February 2027. The specialist manages all onsite vehicles—including sales inventory, used vehicles, lease returns, and internal fleet—in partnership with onsite and headquarters teams. The role supports vehicle readiness, vehicle movements, and accurate inventory tracking, while helping deliver a strong customer experience and supporting the sales team. The position calls for a meticulous, well-organized self-starter who communicates effectively and can set priorities in a fast-changing environment.

Requirements

At least 2 years of professional experience in an operations or support role.
Passion for working in a fast-paced, high-growth environment.
Detail-oriented and focused on improving efficiency and customer experiences.
Self-starter and quick thinker who can work effectively in ambiguous and rapidly changing situations.
Strong interpersonal and organizational skills, including the ability to prioritize effectively.
Willingness to take a hands-on approach to vehicle operations.
Ability to work evenings and weekends in a retail environment.
Valid driver’s license with no suspensions within the past year.
Drivers under 21 must have held a driver’s license for at least 3 years and successfully complete Lucid training upon hire.
Ability to twist, bend, squat, reach, and stand for extended periods, with or without reasonable accommodation.

Nice To Haves

Proficiency with Salesforce or another CRM.
Prior experience in the automotive sector.
Bachelor’s degree in business, marketing, or a related discipline, or equivalent experience.

Responsibilities

Monitor and manage physical vehicle inventory, keeping sales inventory ready to sell and vehicle lots clean and organized.
Conduct lot walks and physical inventory checks to maintain inventory accuracy.
Work with the internal allocations team to communicate inventory needs.
Maintain vehicles by performing software updates, cleaning, and charging as needed.
Coordinate onsite lease returns, trade-ins, and fleet vehicles with internal teams.
Coordinate vehicle movements between Lucid facilities and third-party locations.
Monitor inbound vehicle shipments from manufacturing and third-party facilities.
Conduct and verify vehicle intake inspections and ensure vehicles meet Lucid’s defined quality intake standards.
Coordinate with the Service team when repairs are needed.
Communicate vehicle readiness status to sales teams.
Assist with new vehicle deliveries during busy periods and support daily operations as needed.