Vehicle Condition Assessor

CarMax • Fort Worth, TX

2d

About The Position

As a Vehicle Condition Assessor (VCA), you will accurately assess and document vehicle conditions for appraisals, supporting quality, transparency, and efficiency in inventory management and customer satisfaction. You will collaborate with Buyers, Senior Buyers, and Purchasing Managers; assist with lot merchandising; and support wholesale auction operations. The position involves working outdoors in varying weather conditions and following CarMax’s Environmental, Health and Safety requirements and professional appearance standards.

Requirements

• Ability to deliver exceptional customer service and collaborate across departments.
• Skill in following standardized processes and maintaining accurate records.
• Strong communication skills for interacting with internal and external customers.
• Ability to multitask in a fast-paced environment and work independently.
• Valid driver’s license.
• Willingness to work outdoors in varying weather conditions.
• Flexibility to work nights, weekends, and holidays as needed.
• Physical ability to walk, bend, kneel, and stand for extended periods.
• Commitment to CarMax policies and professional appearance standards.

Nice To Haves

• Experience in vehicle assessments or a related automotive field.

Responsibilities

• Conduct accurate vehicle assessments and document cosmetic and mechanical conditions for appraisal analysis.
• Ensure accurate optioning of vehicles during assessments and inventory updates.
• Capture high-quality images of wholesale vehicles for CarMax websites and support wholesale auction preparation and operations.
• Complete vehicle secures and confirmations, verify appraisal details, and resolve discrepancies.
• Assist with inventory management, customer transfers, and lot merchandising as needed.
• Collaborate with team members and assist with onboarding new associates.
• Follow CarMax Environmental, Health and Safety requirements and maintain a clean, orderly work area.

Benefits

• Paid sick time: eligible associates can accrue up to 48 hours per year.
• Paid vacation: eligible associates receive between 80 and 200 hours per year after a 90-day waiting period, depending on years of continuous service.
• Paid holidays: eligible associates receive 8 hours of pay for each of six scheduled holidays per year, plus one floating holiday.
• Holiday premium pay for eligible associates who work on a scheduled holiday due to business need.
• Full-time salaried associates receive paid time away as needed for sick leave, vacation, bereavement, jury duty, holidays, and floating holidays, subject to manager approval.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed