Vehicle Condition Assessor

CarMax • Los Angeles, CA

1d • $20 - $33 • Onsite

About The Position

As a Vehicle Condition Assessor (VCA), you will accurately assess and document vehicle conditions for appraisals, helping ensure quality, transparency, and efficiency in inventory management and customer satisfaction. You will collaborate with Buyers, Senior Buyers, and Purchasing Managers, assist with lot merchandising, and support wholesale auction operations. The role involves assessing cosmetic and mechanical conditions, recording vehicle options, photographing wholesale vehicles, verifying appraisal details, and supporting inventory and auction activities. You will follow CarMax Environmental, Health and Safety requirements and maintain a clean, orderly work area.

Requirements

• Ability to deliver exceptional customer service and collaborate across departments.
• Ability to follow standardized processes and maintain accurate records.
• Strong communication skills for interacting with internal and external customers.
• Ability to multitask in a fast-paced environment and work independently.
• Valid driver's license.
• Willingness to work outdoors in varying weather conditions.
• Flexibility to work nights, weekends, and holidays as needed.
• Physical ability to walk, bend, kneel, and stand for extended periods.
• Commitment to CarMax policies and professional appearance standards.

Nice To Haves

• Experience in vehicle assessments or a related automotive field.

Responsibilities

• Conduct vehicle assessments and document cosmetic and mechanical conditions for appraisal analysis.
• Ensure accurate vehicle optioning during assessments and inventory updates.
• Take high-quality images of wholesale vehicles for CarMax websites and support wholesale auction preparation and operations.
• Complete vehicle secures and confirmations, verify appraisal details, and resolve discrepancies.
• Assist with inventory management, customer transfers, and lot merchandising as needed.
• Collaborate with team members and assist with onboarding new associates.
• Follow CarMax Environmental, Health and Safety requirements and maintain a clean and orderly work area.

Benefits

• Paid sick time, up to 48 hours per year for eligible full-time hourly or commission/incentive-eligible associates.
• Paid vacation time, between 80 and 200 hours per year after a 90-day waiting period for eligible full-time hourly or commission/incentive-eligible associates, depending on years of continuous service.
• Paid scheduled holidays: 8 hours of pay for each of 6 holidays per year, plus 1 floating holiday, for eligible full-time hourly or commission/incentive-eligible associates.
• Holiday Premium Pay when an eligible associate works on a scheduled holiday due to business need.
• Paid time away for sick time, vacation, bereavement, jury duty, holidays, and floating holidays for full-time salaried associates, subject to manager approval.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed