Vehicle Condition Assessor Full Time
About The Position
As a Vehicle Condition Assessor (VCA), you play a critical role in delivering exceptional customer experiences by accurately assessing and documenting vehicle conditions for appraisals. Your work supports quality, transparency, and efficiency in inventory management and contributes directly to customer satisfaction. You collaborate with Buyers, Senior Buyers, and Purchasing Managers, assist with lot merchandising, and support wholesale auction operations. The role includes assessing cosmetic and mechanical vehicle condition, documenting appraisal information, accurately optioning vehicles, and capturing images of wholesale vehicles for CarMax websites. You also support wholesale auction preparation and operations, verify appraisal details, resolve discrepancies, and assist with inventory management and customer transfers. You will follow CarMax Environmental, Health and Safety requirements and maintain a clean, orderly work area. The position is based at 1700 W Sample Rd, Pompano Beach, Florida. The hourly rate is $17.00–$27.20. CarMax describes its associates as part of an innovative movement to empower customers and drive progress. Full-time hourly or commission/incentive-eligible associates may accrue up to 48 hours of sick time per year and receive 80–200 hours of vacation per year after a 90-day waiting period, depending on continuous service. They also receive eight hours of pay for each of six scheduled paid holidays and one floating holiday; holiday premium pay may apply when working a scheduled holiday due to business need.
Requirements
- Ability to deliver exceptional customer service and collaborate across departments.
- Ability to follow standardized processes and maintain accurate records.
- Strong communication skills for interacting with internal and external customers.
- Ability to multitask in a fast-paced environment and work independently.
- Valid driver’s license.
- Willingness to work outdoors in varying weather conditions.
- Flexibility to work nights, weekends, and holidays as needed.
- Physical ability to walk, bend, kneel, and stand for extended periods.
- Commitment to CarMax policies and professional appearance standards.
Nice To Haves
- Experience in vehicle assessments or a related automotive field.
Responsibilities
- Conduct accurate vehicle assessments and document cosmetic and mechanical conditions for appraisal analysis.
- Ensure vehicles are accurately optioned during assessments and inventory updates.
- Take high-quality images of wholesale vehicles for CarMax websites.
- Support wholesale auction preparation and operations.
- Complete vehicle secures and confirmations, verify appraisal details, and resolve discrepancies.
- Assist with inventory management, customer transfers, and lot merchandising as needed.
- Collaborate with team members and assist with onboarding new associates.
- Follow CarMax Environmental, Health and Safety requirements and maintain a clean and orderly work area.
Benefits
- Paid sick time: up to 48 hours per year accrued per pay period for eligible full-time hourly or commission/incentive-eligible associates.
- Paid vacation: 80–200 hours per year after a 90-day waiting period, depending on years of continuous service, for eligible full-time hourly or commission/incentive-eligible associates.
- Paid holidays: eight hours of pay for each of six scheduled holidays per year, plus one floating holiday, for eligible full-time hourly or commission/incentive-eligible associates.
- Holiday premium pay when an eligible associate works on a scheduled holiday due to business need.
- Full-time salaried associates receive paid time away as needed for sick time, vacation, bereavement, jury duty, holidays, and floating holidays, subject to manager approval.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
