Vehicle Condition Assessor Full Time

CarMax • Pompano Beach, FL

6d

About The Position

As a Vehicle Condition Assessor (VCA), you accurately assess and document vehicle conditions for appraisals, supporting quality, transparency, and efficiency in inventory management and customer satisfaction. You collaborate with Buyers, Senior Buyers, and Purchasing Managers, assist with lot merchandising, and support wholesale auction operations. The role requires attention to detail and work in a dynamic environment.

Requirements

• Ability to deliver exceptional customer service and collaborate across departments.
• Ability to follow standardized processes and maintain accurate records.
• Strong communication skills for effective interaction with internal and external customers.
• Ability to multitask in a fast-paced environment and work independently.
• Valid driver’s license.
• Willingness to work outdoors in varying weather conditions.
• Flexibility to work nights, weekends, and holidays as needed.
• Physical ability to walk, bend, kneel, and stand for extended periods.
• Commitment to CarMax policies and professional appearance standards.

Nice To Haves

• Experience in vehicle assessments or a related automotive field.

Responsibilities

• Conduct accurate vehicle assessments and document cosmetic and mechanical conditions for appraisal analysis.
• Accurately option vehicles during assessments and inventory updates.
• Capture high-quality images of wholesale vehicles for CarMax websites and support wholesale auction preparation and operations.
• Complete vehicle secures and confirmations, verify appraisal details, and resolve discrepancies.
• Assist with inventory management, customer transfers, and lot merchandising as needed.
• Collaborate with team members and assist with onboarding new associates.
• Follow CarMax Environmental, Health and Safety (EH&S) requirements and maintain a clean and orderly work area.

Benefits

• Up to 48 hours of sick time per year, accrued per pay period, for eligible full-time hourly or commission/incentive-eligible associates.
• Between 80 and 200 hours of vacation time per year after a 90-day waiting period, depending on years of continuous service, for eligible full-time hourly or commission/incentive-eligible associates.
• Eight hours of pay for each of six scheduled paid holidays per year, plus one floating holiday, for eligible full-time hourly or commission/incentive-eligible associates.
• Holiday Premium Pay for eligible associates who work on a scheduled holiday due to business need.
• Full-time salaried associates receive paid time away with no specified limit as needed for sick leave, vacation, bereavement, jury duty, holidays, and floating holidays, subject to manager approval.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed